Crm Project Manager Publicis Toronto

Lead CRM project delivery for Publicis Toronto using cross-functional coordination, timeline management, and stakeholder communication. This client-facing role supports custom projects.As a Project Manager, you will manage CRM campaigns and initiatives across Account, Strategy, Creative, Development, and QA teams. You will prioritize work, manage dependencies, and maintain accountability across the client’s CRM marketing ecosystem. The work includes project intake, planning, execution, risk identification, and process improvement.Key Responsibilities:
Manage CRM campaigns and initiatives end to endCoordinate timelines, tasks, resources, and aligned workstreamsMaintain communication across cross-functional delivery teamsIdentify risks, dependencies, capacity constraints, and impactsMaintain project documentation, status updates, and management toolsRequirements:
Minimum three years managing concurrent projects or campaignsExperience driving cross-functional, high-visibility initiativesComfort working with technical teams and business stakeholdersFamiliarity with Agile or common development processesExperience with Salesforce, Braze, or similar CRM platformsBring organized CRM delivery, stakeholder alignment, and project management expertise to Publicis Toronto’s custom initiatives.
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