Bilingual U.S. Referral Program Manager

Lead U.S. referral operations for World Pediatrics using English and Spanish while coordinating specialized care placements for children. This hybrid St. Louis role includes remote work as required.The U.S. Referral Program Manager oversees daily program execution across referral cities. You will manage patient placement, case coordination, partnerships, budgets, quality, and risk management. The position works with regional teams, medical providers, families, volunteers, and hospital partners.Key Responsibilities:
Lead daily U.S. Referral Program operations and strategic directionReview referrals and secure timely specialized-care placementsCoordinate appointments, flights, transportation, and regional communicationStandardize operations and strengthen quality, efficiency, and risk managementManage crises, partnerships, budgets, and restricted funding stewardshipRequirements:
Bachelor’s degree in human services, public health, or related fieldTwo to four years of relevant experienceFluency in English and Spanish with strong communication skillsAdvanced Microsoft Office skills, including Word, Outlook, Excel, PowerPointExperience supporting children and families in medical environmentsBring bilingual communication, patient placement, program leadership, and partnership skills to World Pediatrics’ U.S. referrals work.
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