AM Host

Job Responsibility:

Vista 18, Restaurant + Lounge is looking for a dynamic individual who is passionate about guest service to join our team.

Come work with an experienced, friendly and professional team. With impressive views of the city - it truly is a great place to work.

This position would have 3-4 shifts a week (Approximately 20-25 hours weekly), we are looking for someone who has some schedule flexibility to pick up additional shifts to help cover with vacation and sick calls. Must be available to work Friday, Saturday and Sundays and ability to work from 6:30am.

Duties consist of (but not limited to):

• Warmly welcoming and greeting all patrons to Vista 18.
• Organization and smooth execution of assigning seating plans through the use of Open Table software with a focus on even distribution and superb guest experience.
• Dealing with reservations through Open Table, telephone and email, including, following up on emails and phone inquiries in an organized fashion with thorough communication.
• Maintain a neat, organized front-of-house environment.
• Assisting servers and food and beverage management when required.
• Be an Ambassador for the Chateau Victoria Hotel & Suites and Vista 18.
• Following established procedures and policies when completing tasks.
• Other duties as assigned.

Qualifications:

• Must have a valid Serving It Right certification.
• Must possess exceptional customer service skills and professionalism
• Must have strong organizational skills and attention to detail.
• Proven communications skills and ability to work positively in a team environment and respond well to direction.
• Ability to complete shifts that include constant standing, walking, bending and lifting.
• Previous food and beverage experience in a similar capacity a valuable asset.

We offer:

• One complimentary meal per shift
• Comprehensive benefits package based upon hours worked including a union pension plan
• Employee, Friends & Family hotel & food discounts
• Other Industry discounts/perks
• Birthday treat
• Winter holiday, employee appreciation and other team celebrations
• Learning and development opportunities
• Bike storage facilities, ProPASS through BC Transit and onsite parking