Maintenance Operations Manager - Multi-Residential

Looking for a company with over 50 years of success and no signs of slowing down?If so, Morguard may be the perfect place for you.As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.At Morguard, people are at the center of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
Putting Our Purpose into ActionWe support our people by offering:
Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.
Where You’ll Add ValueThe Maintenance Operation Manager is accountable to the Director, Property Management for provision of high-standard uninterrupted building and site operations services and for the execution of the Residential maintenance program which encompasses developing, planning, organizing, controlling, implementing, and facilitating all aspects of maintenance throughout his/her portfolio. The Maintenance Operations Manager oversees the maintenance and construction programs and works to unify operations to create efficiencies while utilizing the full potential of the maintenance staff.
Locations:This person would be working out of The Arista (3665 Arista Way, L5A 4A3 Mississauga, Canada), noting that they will be asked to go to multiple locations within the Greater Toronto Area.
How You’ll Make a Difference
Building Operations
Inspects all building and site operations in the areas of facilities and equipment maintenance (incl. mechanical, electrical, power, plumbing, security and other auxiliary equipment), HVAC, elevating devices, fire and life safety, emergency, ground-keeping and security to ensure the property adheres to the existing building & fire codes as well as existing company policies & procedures.
2. Preventative Maintenance
Assists in the design, planning, implementation, supervision and tracking of Monthly, Quarterly, and annual property specific in suite, mechanical, and other required Preventative Maintenance programs for all properties within portfolio.
3. Building Projects
Develops detailed scopes of work and bid lists for assigned projects. Obtains and reviews bids to make informed recommendation to Operations team and Asset Management on awarding contracts.
4. Building Improvement
In partnership with District Managers, develops and implements various policies & procedures, performs design reviews and approvals, coordinates contractors, supervises and inspects construction sites, prepares progress reports and otherwise closely works with other business units to ensure that all facility upgrade/retrofit as well as capital projects, environmental projects and landlord base building & tenant leasehold improvement work are performed on time and within approved budget.
5. Continuous Improvement
Monitors, analyzes and reports on various operations metrics (maintenance, insurance claims, equipment utilizations, utilities usage, project data, security reports etc.) and suggests continuous improvements to ensure that all facilities and site equipment and systems are utilized and maintained in the most cost-effective manner;
stays current on best practices in the industry pertaining to building operations, core building systems and energy management and ensures that the best practices are continuously reviewed for compatibility and match with the managed portfolio of properties to achieve operational efficiencies.
6. Planning and Budgeting
Participates with Operations Managers, Construction Manager, District Managers, Asset Management on creation of ten-year Capital Plans and Capex forecasting to ensure the overall asset management goals, approved budget and objectives for the property are met.
7. Stakeholder Relationships
Builds trust and maintains positive and value-adding relationship with residents, onsite associates, government authorities, businesses, contractors, other business units, customers, investors etc.
8. Occupational Health and Safety
Partners with District Manager participating as a member of all relevant Occupational Health and Safety Committees. Assists District Manager as needed with Action Planning and execution of required Health & Safety improvements.
The Expertise You’ll Bring
Minimum 7 years of relevant work experience
Previous experience with large-scale HVAC system
Working knowledge of MS Office applications and Apple Smart Phones
Core Competencies
Excellent interpersonal skills
Excellent organizational skills
Strong communication skills both verbal and written
Strong team building and management skills.
Preferred Qualifications and Experience
Certification in one of the core building operations systems (e.G. HVAC, Boiler etc.) is an asset
Solid knowledge of WHMIS requirements is an asset
Experience managing teams is an asset
Experience managing projects is an asset
Working knowledge of Yardi Voyager
Why You’ll Love Working at MorguardAt Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:
A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.
Annualized Base Salary Range: $75,000 - $85,000Pay EquityThe salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.
Inclusive by NatureDiversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.
Commitment to AccessibilityMorguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at View phone number on ca.hrm.tc.
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