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Marketing Operations Manager Salesforce

Rogers Communications

Salesforce and campaign operations define this Marketing Operations Manager role at Rogers in Ottawa, Ontario, with onsite work and up to 10% travel.The Marketing Operations Manager oversees operational execution, governance, reporting, and optimization for marketing-generated leads and campaigns across Rogers Business. This role supports Enterprise, SMB, Dealer/Partner, Retail, Digital, and Base programs. It partners with Marketing, Sales, Product, Digital, Technology, and Sales Operations teams.Key Responsibilities:
Manage end-to-end campaign operations and launch coordinationMaintain Salesforce campaign structures, routing rules, and workflowsGovern lead ownership, distribution, assignment, and data qualitySupport Salesforce enhancements, releases, testing, and adoptionTrain users on lead management, Salesforce, and reporting toolsRequirements:
Five-plus years in Marketing Operations, CRM Operations, Sales Operations, Lead Management, or AnalyticsAdvanced Salesforce CRM knowledge and campaign experiencePower BI dashboard development and business reporting experienceAdvanced Excel and data analysis capabilitiesMarketing automation and process automation experienceBring Salesforce expertise, campaign governance, and lead management experience to Rogers’ Marketing Operations team in Ottawa.
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Vacancy posted 1 hour ago
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