Q2c Senior Business Analyst

What You'll Be Doing & Why It MattersSalesforce is seeking an experienced Sr. Business Analyst to manage large scale projects and initiatives involving their internal Quote to Cash operations. This person will be responsible for making critical decisions on crucial projects to improve and scale our internal operations. In the role the personal will manage project timelines and deliverables, diagram as-is and to be processes, gather and document requirements, make strategic decisions, and provide status updates to executives.
DescriptionWhat You'll Be Doing & Why It MattersSalesforce is seeking an experienced Sr. Business Analyst to manage large scale projects and initiatives involving their internal Quote to Cash operations. This person will be responsible for making critical decisions on crucial projects to improve and scale our internal operations. In the role the personal will manage project timelines and deliverables, diagram as-is and to be processes, gather and document requirements, make strategic decisions, and provide status updates to executives.
Core Responsibilities & Scope
Represent Quote to Cash Operations team on large scale internal projects
Create and maintain project plans
Provide status updates to leadership and maintain issue logs and project risks
Provide guidance to IT on building system enhancements
Act as a subject matter expert for Salesforce internal Quote to Cash systems and process
Develop, document and maintain a repository of Quote to Cash business rules and process flows
Work with internal users to obtain feedback on improving systems and working with IT to deliver requests
Work with training specialist to create training collateral related to policy and process changes
Minimum Requirements
5+ years of experience related to CPQ and Order Management Systems
3+ years of project management experience
3+ years of experience with Salesforce products
Working knowledge of lucid charts or other process documentation software
Working knowledge of smart sheets or other project management software
Excellent interpersonal skills;
ability to articulate verbally and written, willingness to appropriately debate difficult issues;
ability to think quickly
Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
Extreme attention to detail
Thrive in a team environment
Demonstrate initiative
Ability to work independently
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