Servicenow Development Team Lead

CAAT Pension

Lead ServiceNow developers at CAAT while building integrations and workflows in a hybrid Toronto Information Technology environment.This Technical Lead provides hands-on direction for ServiceNow development and platform delivery. You will lead a team, configure enterprise modules, and translate requirements into effective capabilities. The work includes scripting, third-party integrations, platform upgrades, and opportunities for automation.Key Responsibilities:
Lead and mentor a team of ServiceNow developersTranslate requirements into ServiceNow platform capabilitiesBuild workflows, business rules, UI policies, and integrationsConfigure ITSM, ITOM, CMDB, and App Engine modulesIdentify automation, optimization, and innovation opportunitiesRequirements:
Five to seven years of hands-on ServiceNow experienceServiceNow Certified System Administrator certification requiredJavaScript, REST/SOAP API, and ServiceNow scripting proficiencyUnderstanding of ITIL, Agile/Scrum, and service managementProven cross-functional team leadership experienceUse ServiceNow development, technical leadership, and integration skills to guide CAAT’s platform capabilities and developer team.
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