Support Services Manager Hospitality

Lead Hospitality Services at Park Place Seniors Living through staff supervision, scheduling, and safety-focused operational management. This role requires strong communication and collaboration skills.The Support Services Manager reports to the Site Leader and serves on the Home Leadership Team. You will recruit, train, supervise, and evaluate Housekeeping, Laundry, and potentially Food Services and Maintenance staff. The position manages budgets, labour relations, quality initiatives, and regulatory compliance while supporting Resident safety and Park Place policies.Key Responsibilities:
Recruit, train, supervise, and evaluate department employeesBuild schedules, approve leave, and authorize replacement staffingManage budgets, spending, and monthly variance correctionsLead quality improvement and safety committee initiativesEnsure infection prevention and regulatory procedures are followedRequirements:
Grade 12 education or considered equivalenceRecent related facility housekeeping or laundry experience is an assetFluent English communication, verbally and in writingComputer skills and equipment management knowledgeAbility to manage conflict, stress, and work pressureApply management, communication, and safety leadership to support quality Hospitality Services at Park Place Seniors Living.
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