Sap Application Services Account Manager

Shape lasting client partnerships through SAP Application Management Services, executive engagement, and measurable account performance in a remote Canadian role.This Customer Evolution Manager leads a portfolio of SAP accounts while connecting client priorities with service performance and future opportunities. Responsibilities span account planning, contractual commitments, budgets, margins, renewals, and operational leadership. You will also coordinate Sales and Customer Solution handovers.Key Responsibilities:
Serve as primary contact and trusted client advisorDevelop integrated account plans and evolution opportunitiesMonitor quality, budgets, invoicing, margins, and scopeTrack experience, adoption, pain points, and delivered valueCoordinate opportunity handovers with Sales and Solution teamsRequirements:
Seven or more years of relevant ERP experienceProven SAP managed services or ongoing service experienceAbility to handle escalations and support renewalsExperience with maturity assessments and measurable action plansBachelor's degree required;
Information Technology preferredBring SAP account management, commercial oversight, and relationship leadership to client engagements focused on sustained business outcomes.
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