Medical Consultant - Investigations

Medical Consultant to Investigation Committee - (0.4 - 0.6 Full Time Equivalent)
The College of Physicians and Surgeons of Manitoba
Position Summary:Reporting to the Assistant Registrar, Complaints and Investigation, the Medical Consultant assists with resolving complaints received by CPSM in relation to registrants. This includes investigating relevant issues and preparing a report for consideration by the Investigation Committee in their reviews.
Duties & Responsibilities:
Review of complaints made against registrants of CPSM, including:
Assessing for jurisdictional issues
Assessing privacy issues (legal authority of the complainant to access patient personal health information)
Identifying matters which require legal advice
Directing CPSM staff with respect to processing the complaint and collecting the relevant information required to address the issues raised.
Communication with complainants, registrants and others, as required, to address relevant issues:
Assuring letters to registrants include specific issues of concern that are to be addressed
Assuring the letter to the complainant explain the process and/or limitations on the review
Investigating the concerns raised, including:
Reviewing the complaint and response from the registrant,
Reviewing the follow up response from the complainant, where applicable
Reviewing medical records to summarize the relevant care
Interviewing registrants and complainants, where necessary, to ensure their perspective on relevant issues are addressed.
Gathering other information as necessary to address the relevant issues, including from third parties. This includes Interviewing 3rd parties, where appropriate.
Obtaining expert opinions where necessary, including formulating questions for their consideration.
Working in collaboration with legal counsel to ensure all applicable legal or process issues are considered.
Preparation of an Investigator's Report detailing all relevant information for the Investigation Committee, including:
An overview of the circumstances and concerns raised
A review of the medical record and other applicable documents
An analysis of the issues raised including whether the care and/or conduct appear to meet the expected standard
Any other information that may impact the Committee decision on the matter
Attendance at Investigation Committee meetings to provide information or clarification as requested by the Committee
Assistance to the Assistant Registrar, as required
Other duties as assigned
Education & Experience:
A physician with a minimum of 8 years of clinical experience. Experience in surgical specialties would be an asset, but broad range of clinical experience will be considered
Practice in and familiarity with healthcare in Manitoba would be preferred
Must be eligible for full registration and licensure in Manitoba
Skills and Knowledge:
Impeccable ethics and professionalism
Knowledge of the standards which govern the practice of medicine in Manitoba
Demonstrated ability to work collaboratively
Excellent organization, time management and planning skills, including the ability to work and problem solve independently within general guidelines and with multiple deadlines
Proficiency with computers, including digital document management and basic keyboarding and Office 365 skills for basic communications
Demonstrated report writing skills for a multi-disciplinary audience
Ability to deal with confidential information that may not be shared internally or externally
Professional communication and interpersonal skills to build and maintain rapport with stakeholders at all levels
Ability to adhere to applicable policies and procedures in the Complaints and Investigation Department
Performance Standards:
Impeccable ethics and professionalism
Completes work with accuracy and appropriate detail and within prescribed deadlines
Completes work in collaboration with other members of the multidisciplinary team
Treat complainants and registrants with respect
Maintains strict confidentiality
Ensures communications are clear and concise
Follows policies and guidelines
Seeks guidance from the Assistant Registrar where appropriate
Please state your preference for full time equivalent between 0.4 -0.6.
Open until filled
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