Front End Designer - Senior - 26-09233

Location: Edmonton, Alberta, Canada

Duration: 12 Months

Work Arrangement: Primarily remote, with occasional in-person meetings and work sessions in Alberta Work

Eligibility: All work must be performed within Canada.

We are seeking experienced Senior Front End Designers to support digital service innovation, program review, and digital transformation initiatives. The successful candidates will work within cross-functional, agile teams to improve digital services, simplify user interactions, and deliver accessible, user-centred experiences.

Designers will collaborate with product owners, business stakeholders, researchers, and technical teams to evaluate existing services, identify improvement opportunities, and develop design solutions that meet user and business needs.

• Develop creative, evidence-based front-end design solutions for digital service delivery in alignment with established design standards and methods.

• Conduct and support user research, field research, and user interviews to understand user needs and service challenges.

• Create design artifacts across multiple platforms and levels of fidelity, including wireframes, prototypes, user flows, storyboards, design systems, component libraries, and graphic design style guides.

• Prepare detailed, build-ready design specifications and interface documentation.

• Develop research plans and translate research findings into actionable design recommendations.

• Explore multiple design approaches and communicate proposed solutions visually to support decision-making.

• Provide clear, evidence-based recommendations to align project teams, business stakeholders, and senior management.

• Participate in agile ceremonies, including sprint planning, sprint reviews, demonstrations, and retrospectives.

• Develop usability test plans and reports to assess the effectiveness of current and proposed designs.

• Evaluate designs for accessibility and recommend improvements to meet applicable accessibility standards.

• Collaborate with cross-functional teams across multiple projects, adapting deliverables to evolving user needs, business priorities, and technical opportunities.

• Minimum 2 years of experience as a Front End Designer designing and enhancing services across web and other digital channels.

• Minimum 2 years of experience developing UX artifacts, including user scenarios, storyboards, wireframes, user flows, and interactive prototypes.

• Minimum 2 years of experience working within cross-functional product teams in an Agile environment.

• 2 years of experience building and maintaining component libraries and design systems.

• 2 years of experience exploring multiple design solutions and communicating them through sketches, user flows, wireframes, functional prototypes, and high-fidelity designs.

• 2 years of experience delivering production-ready designs for multiple digital devices, including web and mobile, or complex enterprise applications.

• 2 years of experience applying accessibility standards and principles, including Web Content Accessibility Guidelines (WCAG).

• 2 years of experience with modern design methodologies and design thinking focused on improving service experiences.

• 2 years of experience using front-end design tools such as Axure, Adobe XD, Sketch, or Figma.

• 2 years of experience working as a Front End Designer on projects comparable in size and complexity to large-scale service innovation, program review, or digital transformation initiatives.

• 2 years of experience working within a dedicated public-sector central digital office or a comparable government digital delivery organization.

• The role is primarily remote, but candidates must be available to attend meetings or work sessions in Alberta, potentially quarterly, with reasonable notice.

• Some travel within Alberta may be required for field research and user interviews.

• Travel time and expenses for general attendance in Edmonton are the contractor's responsibility. Where possible, travel arrangements for field research and user interviews will be coordinated at no cost to the client.

• Work must be performed within Canada.

• For remote work, the candidate must provide their own computer, software, printer, office supplies, desk, and chair.

• System access and required credentials will be provided.

• Microsoft Teams is the primary virtual meeting platform. Zoom may be used when needed, but accounts are not provided.

• Candidates must provide a current criminal record check if requested, at no cost to the client.

• Candidates assigned to certain projects may be required to obtain Enhanced Security Clearance before beginning work.

• Higher-level security clearances, including RCMP Top Secret Clearance, may be required depending on project needs.

• Final acceptance is subject to written approval following satisfactory security clearance results.