Vancouver National Customer Strategy Manager

Own customer P&Ls, trade investment, and forecasts in Vancouver while guiding retail strategy for Pattison Food Group and London Drugs. Turn analytics into profitable action.This National Account Manager leads commercial planning for Lindt Canada’s Everyday and Seasonal portfolios. You will evaluate investments, monitor deductions and accruals, assess risks, and recommend solutions supporting sustainable growth. The role combines senior stakeholder influence with coaching responsibilities for one Key Account Manager and close collaboration across Finance, Revenue Management, Field Sales, and Supply Chain.Key Responsibilities:
Own net revenue, gross profit, and trade investment targetsDevelop customer P&Ls and evaluate investment opportunitiesMaintain accurate forecasts with Demand Planning partnersTranslate complex data into commercial strategiesDrive accountability through coaching and performance reviewsRequirements:
Five years of progressive Consumer Packaged Goods account experienceDirect Pattison Food Group or London Drugs account experienceFinancial acumen in profitability, scenario analysis, and ROIAdvanced Excel and working SAP and TPM knowledgeAbility to manage changing priorities and solve problemsApply financial discipline, forecasting strength, and people leadership to deliver Lindt Canada’s national account objectives.
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