Director Customer Service Team Development
Pal Airlines
Build high-performing customer service teams at PAL Airlines while advancing employee development, accountability, and passenger experience across Quebec.As Director, Customer Service, you will lead, coach, and develop customer service and station leaders. You will establish performance goals, support career development, and drive workforce planning, recruitment, succession planning, and leadership development. The role also requires a customer-first culture grounded in service, safety, and continuous improvement.Key Responsibilities:
Lead, coach, and develop station leadersDrive workforce planning and recruitment initiativesSupport succession planning and leadership developmentEstablish goals and foster employee engagementCreate an inclusive, collaborative team cultureRequirements:
Senior leadership experience in customer service or related fieldsExperience leading multi-site teams successfullyStrong communication, leadership, and relationship-building skillsAbility to inspire teams and influence stakeholdersFrench and English bilingualism is requiredUse people leadership, customer service expertise, and operational accountability to strengthen PAL Airlines teams across Quebec.
#J-18808-Ljbffr
Lead, coach, and develop station leadersDrive workforce planning and recruitment initiativesSupport succession planning and leadership developmentEstablish goals and foster employee engagementCreate an inclusive, collaborative team cultureRequirements:
Senior leadership experience in customer service or related fieldsExperience leading multi-site teams successfullyStrong communication, leadership, and relationship-building skillsAbility to inspire teams and influence stakeholdersFrench and English bilingualism is requiredUse people leadership, customer service expertise, and operational accountability to strengthen PAL Airlines teams across Quebec.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Director Customer Service Team Development in Winnipeg, MB vacancy
- ...and operational excellence? We are looking for a Bilingual Customer Service Team Leader to join a vibrant, customer-focused organization.... ...program options. Perks: Paid training, ongoing professional development, and free on-site parking. Responsibilities Key Responsibilities...SuggestedLong term contractPermanent employmentFull timeTemporary workImmediate startMonday to friday
- ...mission, vision and values of hope, service, dignity and stewardship. As a... ...: ACCOUNTABILITIES: 1. Team Lead: • Participate in the... ...under the direction of the Director of Day Services. • Assist the... ...5. Individual Personal Development • Encourage and assist each...SuggestedLive outWork at officeShift workNight shift
- ...nationally and internationally, is seeking a Director of Business Development to play an active role in driving its... ...practice group leaders, and internal teams to identify new business... ...opportunities within the professional services sector. Bachelor’s degree in business...SuggestedWork at office
- ...every patient, every dayA collaborative team player with outstanding communication,... ...operational leader to serve as Director, People Development and Wellbeing. Reporting to the Vice President... ...into annual work plans, dependable services and measurable improvements, particularly...Suggested
- ...Business Development Director SPC Student Price Card Ltd. Vaughan, Ontario, Canada About this... ...the Business Development and Partnerships team to deliver results that matter. In this... ...the best solution. Develop prospect and customer‑facing materials, assets, and communications...SuggestedLong term contract
$45.9k - $72.6k per year
...Time - Group Retirement Services (GRS) Administration supports... ...keeping and reporting for GRS customers while delivering a high standard... ...and as a collaborative team member Fosters a positive,... ...permanent team member: Career Development: Opportunities for career...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours- ...available at POSITION SUMMARY The Customer Service Representative (CSR) will perform all the... .../margin budgets and other customer/team related initiatives. WHAT YOU WILL... ...NFP personnel, Engineering, New Product Development, Parts). Obtain daily quote and contract...RemplacementContract workSummer holidayWork at officeImmediate start
- ...medical and dental expenses and services. Manulife Virtual Pharmacy... ...Personal and Professional Development - We are committed to helping... ...offers free Tea and Coffee. Customer Service Representative (CSR)... ...Specialist and internal teams (Sales, Purchasing, Planning,...Full timeContract workInternshipWork at office
- ...UW Management is hiring a Customer Service Representative to support customers seeking information... ...of Rogers Communications, our team provides customers with information about... ...Ongoing guidance and product education Development of sales, communication, and customer support...Full time
$35.5k - $50.5k per year
...Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding... ...and versatile branch and market team. Probes to understand customer personal banking...Contract workPart timeDay shift$16.4 - $20 per hour
...Sales Tasks Answer inquiries and provide information to customers Arrange for refunds and credits Maintain records and statistics... ...communication Flexibility Organized Reliability Team player Experience ~1 to less than 7 months Employment terms...Permanent employmentShift workDay shiftEarly shiftTelesolutions
Winnipeg, MB12 days ago$46.6k per year
...We’re Hiring: Bilingual Customer Service Representative Location: Winnipeg Hybrid Pay: $46,600 Type: Permanent and Full-Time Non-Negotiables... ..., quick-thinking Customer Service Representative to join our team. You’ll be the front-line voice and face of our brand, turning...Hourly payPermanent employmentFull timeWork at officeLocal areaShift work- ...Randstad Canada is seeking a Remote Call Center Customer Service Representative to join a top transportation and logistics company. Why You... ...go in the office if wanted) - Chance to be a part of a great team - Shift schedule (7pm-7am) - 12 hour shifts with 4 days on and...Work at officeRemote workWork from homeFlexible hoursShift workNight shiftDay shift
$17 - $19 per hour
Education: No degree, certificate or diploma Experience: 2 years to less than 3 years Screening questions Are you currently a student? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options ...Permanent employmentPart timeWeekend workDay shiftAfternoon shiftJ’ADORE Body Sugaring
Winnipeg, MB25 days ago- ...Centre Department / Unit: HSC Support Services Job Stream: Non-Clinical Union: Non... ...Main Function Reporting to Executive Director, Finance and Support Services, this position... ...building and leading high-performing teams including managing within a unionized environment...RemplacementWork at officeShift work
- ...Director of Product Development Location: Winnipeg, Manitoba | On-site About EQ3 EQ3 is a Canadian furniture company... ...wholesale, giving our product development team a direct role in shaping our collections and the customer experience. The opportunity We are looking...Full time
- Authorize routine deposits and withdrawals Co-ordinate activities with other work units or departments Establish work schedules and procedures Examine and verify the accuracy of work Identify workers’ training needs Prepare and submit reports Resolve work ...
$16.4 - $18 per hour
Overview Languages English Education ~ No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Business...Permanent employmentFull timeRemote work$16.4 - $18 per hour
Education: Expérience: Education No degree, certificate or diploma Work setting Urban area Business sector Private sector Public sector Telecommunications company Computer and technology knowledge ~ Internet Work conditions and physical capabilities...Permanent employmentFlexible hoursShift workWeekend workDay shiftEarly shiftTelesolutions
Winnipeg, MB5 days ago- ...POSITION TITLE: Team Lead INTERNAL CLOSING DATE: November... ...: Laboratory Health Services Centre COMPENSATION: As... ...metrics and creating the ideal customer experience. KEY ACCOUNTABILITIES... ...adhered to. Assist with the development, interpretation and implementation...RemplacementFull timeTemporary workMonday to friday
- Develop customer service talent onsite with Grainger in Windsor or Leamington, combining coaching, communication, and change leadership. Strengthen... ...strategy.Key Responsibilities: Coach Customer Service team members using available resourcesSet, monitor, and execute performance...
Grainger
Winnipeg, MB1 hour ago - ...value honesty, technical excellence, and a "customer-first" approach. We are looking for a... ...loyal customers. The Role As the Service Writer/Manager, you are the face of Seven... ...Workflow Management: Coordinate with our team of technicians to schedule jobs, track progress...Full timeLocal areaMonday to friday
Seven Oaks Transmissions
Winnipeg, MBmore than 2 months ago - ...healthier planet. In addition to our customers, an intrinsic part of our success has always... ...often available. All members of our team are encouraged to ‘spread their roots’.... ...absence. They model desired selling and customer service behaviours at all times to promote an environment...Permanent employmentFull timeShift work
- ...We're looking for an experienced Account Director / Client Services & Delivery Lead who thrives in a fast-moving... ...through execution. Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM. Manage project scope...
- ...people and communities around the world. Our teams work together across manufacturing, engineering, customer care, service, supply chain, finance, human resources, marketing... .... POSITION SUMMARY: As the Learning & Development Specialist, reporting to the Professional and...Permanent employmentFull timeWork at officeImmediate startRemote workMonday to friday
- ...engineering, and infrastructure management services that fit the needs of our clients and... ...overall transportation experience. Join our team and help us keep communities connected.... ...technical leadership, project delivery, business development, client management, and people leadership...For contractors
- ...and saving lives. Job Summary Reporting to the Director of MSAT, the Manager of Process Development / Technology Transfer will play a critical role in the... .... The incumbent will develop a strong, results-driven team responsible for the tech transfer of products and platforms...Long term contractFlexible hours
- ...brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe,... ...POSITION SUMMARY We are seeking a Customer Programs Manager who will act as... ...by leading cross-functional teams throughout the pre-production, bus...Long term contractFull timeContract workSummer holiday
- ...Summary Reporting to the Sr. Director, Quality, the Director,... ...accountable for ensuring products, services, and validation activities... ...Systems, and QA Validation teams. • Ensures products,... ...with Global Quality team on development, implementation, and maintenance...Flexible hours
$99.45k - $209.9k per year
...groundbreaking projects imaginable. Software Development team is a high-performing team to join. We... ...skills related to integration, custom software development team, testing, application... ...resolve production issues, and improve service performance. Lead the design and development...Full timeWork at officeLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director Customer Service Team Development. Be the first to apply!
Related searches
- responsable département service client Winnipeg, MB
- operations manager - administrative services Winnipeg, MB
- directeur de service Winnipeg, MB
- social media manager no experience Winnipeg, MB
- contact centre operations manager Winnipeg, MB
- directeur service à la clientèle Winnipeg, MB
- gérant de service Winnipeg, MB
- responsable services généraux Winnipeg, MB
- coordonnateur de service Winnipeg, MB
- director experience design Winnipeg, MB