Senior Risk Oversight Specialist
Manulife
Senior Risk Oversight Specialist roles combine analytical review and policy expertise while supporting Manulife Bank Residential Lending sales practices. Work spans recorded calls, emails, scorecards, and stakeholders.Reporting to the Manager, Policy and Risk Management, this subject matter expert delivers defined monthly reviews across financial advisor, mortgage broker, and third-party interactions. The position evaluates compliance, identifies trends, and supports timely mitigation with Product and Sales management. It also interprets RESL policies, facilitates issue resolution, and assesses proposed changes.Key Responsibilities:
Develop criteria evaluating product knowledge, processes, systems, and sales practicesAnalyze risk trends, control gaps, and performance concernsCommunicate evidence-based findings and recommendations to managementRevise oversight tools, action plans, and evaluation processesPresent educational insights to Sales Enablement teamsRequirements:
Five to seven years in risk management or related fieldsResidential lending underwriting and policy interpretation experienceStrong analytical, critical-thinking, and stakeholder management skillsStrong Excel and PowerPoint reporting skillsUniversity degree in risk, finance, business, economics, statistics, or related fieldApply risk analysis, RESL policy interpretation, and stakeholder influence to strengthen Manulife Bank sales oversight and quality outcomes.
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Develop criteria evaluating product knowledge, processes, systems, and sales practicesAnalyze risk trends, control gaps, and performance concernsCommunicate evidence-based findings and recommendations to managementRevise oversight tools, action plans, and evaluation processesPresent educational insights to Sales Enablement teamsRequirements:
Five to seven years in risk management or related fieldsResidential lending underwriting and policy interpretation experienceStrong analytical, critical-thinking, and stakeholder management skillsStrong Excel and PowerPoint reporting skillsUniversity degree in risk, finance, business, economics, statistics, or related fieldApply risk analysis, RESL policy interpretation, and stakeholder influence to strengthen Manulife Bank sales oversight and quality outcomes.
#J-18808-Ljbffr
Vacancy posted 2 hours ago
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