Client Onboarding Specialist Scotiabank Montreal
Scotiabank
Scotiabank’s Montreal team needs client onboarding expertise, bilingual communication, and organized coordination for Commercial Banking service delivery.
The Client Service Specialist gathers essential client information and supports end-to-end banking service needs. Working with Relationship Managers and internal partners, you help assess risk profiles, activate accounts, and address ongoing service questions. The position also supports compliance with operational, regulatory, AML, and sanctions obligations.
Key Responsibilities:
- Collect information required for onboarding and risk assessment
- Coordinate account activation with multiple departments
- Address client questions about banking channels and tools
- Escalate unresolved concerns to the Team Lead, Service
- Follow controls supporting compliance, conduct, and operational requirements
Requirements:
- College or university degree or equivalent experience
- One to three years’ Commercial or Small Business experience
- French and English required for regular collaboration
- Strong knowledge of onboarding and Know Your Customer
- Working knowledge of Microsoft Outlook and Microsoft Teams
Apply your onboarding, compliance awareness, and bilingual client service skills as a Scotiabank Commercial Banking specialist.
#J-18808-LjbffrVacancy posted 6 hours ago
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