Bilingual Cloud Contact Center Engineer (English/French)

Connex Telecommunications Inc.

ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving complex technical issues, with strong English and French communication.You will design and optimize contact flows, queues, IVR, and routing, build Lambda/ Lex integrations, implement automation and monitoring, and provide
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