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Robotaxi Fleet Operations Lead — Safety & Scale

TSMG Holding

About The Role
We are looking for anAbout The Role
We are looking for an
Autonomous Vehicle Operations Lead (AVOS)
to oversee the daily operations of
autonomous vehicle (AV)
and
robotaxi fleets
supporting testing programs, commercial
autonomous ride-hailing services, and new city launches across North America.
As the operational leader within the depot, you will coordinate
Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists
to ensure vehicles remain safe, operational, and deployment-ready. You will play a critical role in maintaining fleet availability, meeting operational KPIs, and supporting the successful launch and scaling of
autonomous vehicle fleets .
This position is ideal for candidates with experience in fleet operations, mobility services, automotive operations, logistics, or transportation who enjoy leading teams in fast-paced, technology-driven environments.
Key Responsibilities
Fleet Operations Management
Lead the daily operations of autonomous vehicle and robotaxi fleets across one or multiple depot locationsEnsure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride-hailing servicesMonitor fleet utilization, vehicle availability, charging schedules, and operational readinessCoordinate daily vehicle dispatch and return activities to maximize fleet efficiencyMinimize vehicle downtime through effective operational planning and coordination
Depot Operations
Oversee all activities within the robotaxi depot, ensuring safe, efficient, and organized operationsCoordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS SpecialistsEnsure vehicles meet cleanliness, charging, inspection, and maintenance standards before deploymentSupport depot setup and operational readiness for new city launches and fleet expansion projects
Team Leadership
Recruit, onboard, train, and supervise operational staffCreate shift schedules supporting 24/7 fleet operationsConduct performance reviews and coaching sessionsPromote a culture of safety, accountability, and continuous improvementEnsure all team members follow operational procedures and safety standards
Client & Stakeholder Management
Act as the primary operational contact for internal and external stakeholdersCoordinate daily activities with engineering, product, technical, and fleet management teamsPrepare operational reports, KPI dashboards, and performance summariesEscalate operational risks and develop mitigation plansSupport customer visits, audits, and operational reviews
Operational Excellence
Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational qualityIdentify process improvement opportunities that reduce downtime and improve fleet performanceDevelop and implement standard operating procedures for autonomous vehicle operationsSupport continuous improvement initiatives during robotaxi fleet scaling and commercial deployment
Health, Safety & Compliance
Ensure compliance with company policies, local regulations, and operational proceduresPromote a strong safety culture across all operational teamsEnsure incidents are properly investigated, documented, and resolvedMaintain compliance with health & safety requirements for fleet and depot operations
Requirements
Essential
Minimum 5 years of experience in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environmentsPrevious experience leading operational or technical teamsExperience managing shift-based or 24/7 operationsStrong leadership and people management skillsExcellent organisational and planning abilitiesExperience monitoring KPIs and operational performanceStrong communication and stakeholder management skillsFluent English
Preferred
Experience supporting autonomous vehicles, robotaxi fleets, ADAS programs, or automotive testingExperience with electric vehicle (EV) fleet operationsPrevious experience launching new operational sites or depotsKnowledge of fleet management systems and operational reporting tools
What We're Looking For
Successful AV Operations Leads combine operational excellence with strong leadership and a passion for emerging mobility technologies.
You understand how to coordinate people, vehicles, depots, and processes while maintaining the highest standards of safety, efficiency, and customer satisfaction. You thrive in dynamic environments and enjoy solving operational challenges as
autonomous vehicle fleets
expand into new cities and markets.
Whether supporting pilot programs or fully commercial
robotaxi operations, you will play a key role in ensuring every vehicle, every shift, and every team member contributes to a safe and reliable autonomous mobility service.
What We Offer
Opportunity to lead large-scale autonomous vehicle and robotaxi fleet operations across North AmericaExposure to cutting-edge self-driving vehicle technologies and commercial autonomous ride-hailing servicesLeadership role supporting new city launches, depot setup, and fleet expansionWork alongside engineering, product, and operations teams shaping the future of autonomous transportationLong-term career development within fleet management, autonomous mobility, and robotaxi operationsInternational projects supporting some of the world's leading autonomous vehicle programsComprehensive onboarding and continuous professional development
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Vacancy posted 1 hour ago
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