Senior Program Manager - End To End

Req Id: 433622Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Bell AI Fabric is seeking a Senior Program Manager with proven data centre experience to act as the single accountable person for a data centre project or cluster of projects, from site identification through handover to Operations. The Senior Program Manager is the mesh between departments: connecting Business, Legal, Finance, Land and Regulatory, Power / IPP, Design, Procurement and Strategic Supply, Construction, Commissioning, Networking and Security, and Operations around one integrated plan.
The role owns the integrated plan, gate readiness, the cross-department interface log, RFS feasibility and recovery plans, and the weekly core team meeting. It coordinates and does not direct: functional leads keep their technical decisions, and contract and commercial approvals stay with Legal, Finance and the existing delegation of authority.
In the initial phase, one Senior Program Manager per project covers both the Integrated PM and Commercial PM responsibilities, and is the single point of contact for the client across all phases. Program Controls assures each gate independently.
Key ResponsibilitiesIntegrated Planning & Gate Readiness
Own the integrated plan and Integrated Master Schedule (IMS) for the project, bringing together land, permit, power, design, procurement, construction, commissioning and operational readiness milestones.
Manage the project through its full lifecycle, from site identification to handover to Operations: run kickoffs, hold readiness reviews about two weeks before each key decision point, and bring each one to a decision.
Ensure each exit is met with evidence, and work with Program Controls, which assures every gate independently.
Join early, at site identification, to frame the project plan and collect inputs from Land, Power, Design and Construction.
Cross-Functional Integration & Interface Management
Maintain the interface log across departments, with clear owners, dates and closure evidence.
Chair the weekly core team meeting and ensure decisions, actions and dependencies are tracked to closure.
Ensure design and scope changes are communicated and assessed with all affected departments, Operations included, before they are decided.
Surface gaps in ownership early, including OFCI versus CFCI scope, and elevate where functional teams are not aligned.
RFS Feasibility & Recovery
Test RFS feasibility with Program Controls and subject-matter experts from Design, Power, Construction and Operations before dates are committed.
Own recovery plans when external dependencies, such as power, OFCI delivery or utility schedules, threaten RFS dates.
Size credit and penalty exposure from RFS delays together with Legal and Finance, and report it clearly to leadership.
Define and run the communication of RFS delays to all team members and departments.
Client & Commercial Alignment
Act as the single point of contact for the client in all phases, with weekly client meetings and structured updates.
Confirm the RFS date is achievable before it is committed in customer agreements;
work with the Commercial team on terms, SLA and acceptance criteria.
Lead client design sign-off and drive client acceptance at RFS.
Support management of contract notices, claims and change requests with Legal and Finance, without taking over their approval authority.
Procurement, Construction & Commissioning Delivery
Align contract awards and OFCI delivery to project need dates;
link the shipping and customs plan to the integrated schedule and report gaps with Program Controls.
Manage construction interfaces and changes, and lead recovery plans with Construction.
Sequence commissioning and energization;
confirm networking, security and operations teams are ready to accept the facility.
Collect turnover documents and as-builts as part of commissioning exit.
Governance, Reporting & Escalation
Prepare concise executive reporting on schedule, RFS status, risks, interfaces, changes and decisions required.
Present at the monthly governance forum, and elevate with clarity using agreed triggers.
Feed accurate project data into Program Controls trackers and the portfolio milestone tracker so leadership has a single source of truth.
Apply Program Controls standards, templates and the handbook consistently across the project.
Readiness, Closeout & Lessons Learned
Confirm operational readiness evidence at the gate, including operations hiring and billing readiness.
Run handover to Asset Management and complete the handover tracker.
Close final cost with Program Controls and ensure asset acceptance.
Capture lessons learned and feed them into standards for later phases and sites.
Critical Qualifications
Must have direct data centre experience: proven delivery of data centre (mission-critical or hyperscale) projects, from site identification through commissioning and handover to Operations.
Progressive experience leading complex, multi-disciplinary capital projects or programs through multiple lifecycle phases.
Demonstrated ability to integrate schedule, cost, risk, change and interface information into one project view.
Experience coordinating internal teams, consultants, contractors and vendors without direct authority.
Strong understanding of stage-gate or phase-gate delivery, readiness reviews and handover processes.
Experience managing schedule recovery, escalation and stakeholder expectations on delayed or constrained projects.
Working knowledge of contract structures, procurement strategies and owner-furnished equipment (OFCI) coordination.
Excellent executive communication, facilitation and stakeholder-management skills.
Proficiency with Microsoft 365 tools and familiarity with project controls and reporting systems.
Preferred Qualifications
Experience with hyperscale or large-scale cloud and AI customer projects, and with telecommunications or other mission-critical infrastructure.
Knowledge of mission-critical electrical, mechanical, cooling, controls, network and security systems, including power and utility interconnection.
Experience managing customer commitments such as RFS dates, SLAs and associated credits or penalties.
Experience with Primavera P6, Power BI, EcoSys, Procore, SAP, SharePoint or similar platforms.
PMP, PgMP, PSP, or equivalent professional certification.
Additional Requirements
Influence and leadership across functions without direct authority.
End-to-end systems thinking and dependency management.
Ownership, follow-through and attention to detail.
Sound judgment under schedule and commercial pressure.
Ability to challenge constructively and escale with clarity.
Executive communication and data-driven storytelling.
Adequate knowledge of French is required for positions in Quebec.
Additional InformationPosition Type:
Management
Job Status:
Regular - Full Time
Job Location:
Canada : Saskatchewan : Regina || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement:
Hybrid
Application Deadline:
11/27/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or View email address on ca.hrm.tc to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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