EOI: CARE+ Change, Adoption & Training Lead (TMO Lead)

Expression of Interest: CARE+ Electronic Medical Records (EMR) Project

Change & Adoption & Training Lead (TMO Lead)

 

 

Dear MAHC Team,

Expressions of interest are being accepted from employees who wish to work as a   Change & Adoption & Training Lead (TMO Lead) for the  CARE+ Electronic Medical Records (EMR) Project.

 

Role purpose: Responsible for the people-side change and adoption approach for the CARE+ Joint HIS Transition Project for MAHC & OSMH, ensuring leaders, Providers, team members and departments understand the change, are prepared for workflow impacts, and are supported to adopt the approved future-state workflows.

 

Key responsibilities

• Translate the integrator’s change strategy into an executable change and adoption roadmap for MAHC and OSMH.
• Set common standards for change-impact assessment, stakeholder engagement, sponsor and leader activity, readiness measurement and adoption reporting.
• Direct and coach site Change Managers and coordinate the Change Ambassador network.
• Identify adoption risks, resistance, capacity constraints, stakeholder concerns and readiness gaps, and escalate barriers to the Project Lead and the project leadership team.
• Integrate change and adoption activities with configuration validation, training planning and delivery, communications, cutover and operational readiness.
• Work with the PMO Lead to refine program communications so messages reflect stakeholder impacts, readiness needs, timing, tone and required actions.
• Define adoption measures and monitor whether approved future-state workflows are being accepted, understood and used as intended.
• Plan reinforcement and post-go-live adoption support with operational leaders, site Change Managers and Clinical Site Leads.

 

Primary outputs/deliverables

• Integrated change and adoption roadmap
• Stakeholder impact assessment and engagement plan
• Sponsor action plan and leader toolkits
• Readiness dashboard, adoption heat map and resistance log
• Change Ambassador approach and feedback loop
• Adoption measures and reinforcement plan
• Change inputs into training, communications, cutover and stabilization plans
• Change and adoption reporting for Steering Committee and project leadership

 

Qualifications & Experience

• Demonstrated experience leading organizational change initiatives.
• Strong stakeholder engagement, facilitating and coaching skills.
• Experience developing change, communications, readiness or adoption strategies.
• Ability to influence leaders and teams without direct authority.
• Healthcare transformation or HIS implementation experience considered an asset

 

Location : South Muskoka Memorial Hospital (SMMH) located in Bracebridge, Huntsville District Memorial Hospital (HDMH) located in Huntsville and Orillia Soldiers' Memorial Hospital (OSMH) located in Orillia.

 

Number of Vacancies: 1

 

FTE: Part -Time (.08) 

 

Anticipated Start Date:  October 2026

 

Project Duration:  Approximately 18 months. Upon completion of this project, you will return to your primary role.

 

Recruitment Process

• Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions  will not be accepted unless otherwise indicated.
• If you are viewing this job posting on a website other than mahc.ca/careers, you may not be viewing the most up-to-date information. To see other opportunities or to view the most up-to-date version of this job posting, including rate of pay, please visit mahc.ca/careers.
• We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required.
• Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process.

 

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.  

 

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

 

Required Skills

Required Experience