Automotive Service Parts Counter Sales Associate

Job Responsibility:

A Parts Counter Sales Associate is responsible for advising and assisting our customers and technicians with finding the right part for their automotive needs. They are relied upon as an expert of automotive parts and accessories and are able to achieve a high-level of customer service in a retail environment.

Job duties for a Parts Counter Sales Associate include:

• Sell parts through the shop, by phone or over the counter to customers and technicians.
• Assist walk-in customers with the selection of parts, suggest companion requirements and relay specials to ensure customer is aware of the product line.
• Provide price quotes and other related parts information via the telephone.
• Determine availability on out-of-stock items and, if requested by customer, submit emergency order.
• Provide guidance to outside sales representatives regarding orders.
• Prepare orders daily for shipment, delivery or pick-up.
• Retrieve parts purchased from stock.
• Review files weekly to keep track of back orders and return to vendor items.
• Issue credit for parts returned; ensure invoice number is on hand to verify purchase and pricing.
• Fill product when empty. Wipers, filters, displays, batteries etc.
• Maintain cleanliness of front counter and warehouse - dusting, pricing etc.
• Assist when stored tires are needed for technicians.

Essential Skills & Qualifications

• Automotive parts experience preferred
• Able to prioritize and multi-task effectively
• Strong customer service focus
• Working knowledge of ERA software an asset

Job Type: Full-time

Pay: $17.60-$19.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person