Braidwood Server (Winter Seasonal)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role :

The Full Time Winter Seasonal Server provides exceptional quality and service to Braidwood Tavern guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences. This role is part of the Braidwood Tavern team, reporting into the Assistant Food & Beverage Manager and Restaurant Manager.

What you will do:

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.

• Anticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Assist in clearing and resetting tables according to service standards

• Ensure a seamless dining experience for guests dining at Braidwood Tavern.

• Setting up the restaurant for service, including the buffet.

• Presenting the menu providing detailed explanations of menu items, and recommending dishes.

• Take guest orders, including to-go items.

• Deliver food and beverages to guests promptly while ensuring dishes are as requested.

• Anticipate guest needs, ensure satisfaction and respond appropriately to guest concerns and requests.

• Handling payments accurately, processing transactions, and presenting bills to guests.

What you bring:

• An outgoing personality and a can-do approach to an assigned task

• High level of understanding and knowledge of food and wine

• Background in Luxury Resort and Hotel considered an asset

• Previous experience as a Server in a restaurant or hotel is required.

• Passion and knowledge of food and beverage products.

• Excellent communication skills with a friendly and approachable demeanour.

• Strong command of the English language.

• Strong knowledge of food and beverage offerings, including wine and cocktail recommendations.

• Excellent commitment to service.

• Must have a current Serving it Right certificate.

• Ability to work in Canada.

What we offer:

• Hourly Wage: $19.40 per hour

• Affordable staff accommodation located in scenic Whistler

• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance

• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Complimentary meal provided every shift in our staff cafeteria

• Paid time off; vacation days and additional floating holidays per year

• Excellent training and development programs

• Exclusive discount and travel programs with Four Seasons worldwide

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, overnights and holidays.

Learn more about what it’s like to work for Four Seasons:

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook:

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.