Bilingual High Value Collections Specialist
Jobgether
Apply bilingual communication and negotiation skills as an Account Specialist managing complex, high-value accounts remotely from Canada. Analyze cases and develop tailored recovery solutions.
This experienced Account Specialist manages delinquent, high-risk, and written-off accounts in a remote banking environment. You will assess recovery potential, negotiate payment arrangements, and recommend strategies for challenging cases. The work balances customer needs, business objectives, and responsible risk management.
Key Responsibilities:
- Review accounts and recommend appropriate collections strategies
- Negotiate payment arrangements with customers
- Develop action plans to maximize recoveries
- Apply loss mitigation procedures and loan modifications
- Prepare reports, dashboards, and account analyses
Requirements:
- Three to five years of relevant professional experience
- Related post-secondary degree or equivalent experience
- Bilingual communication skills for customer support
- Knowledge of consumer collections laws and regulations
- Advanced analytical, negotiation, and problem-solving abilities
Use bilingual communication, sound judgment, and collections expertise to resolve high-value accounts while protecting financial interests.
#J-18808-LjbffrVacancy posted 1 day ago
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