Lead Software Engineer

Senior Site Reliability Engineer (SRE)
Location:
PCS CA, Toronto
Years of Experience:
10-15 Years
Job Summary:
We are seeking a highly skilled Senior Site Reliability Engineer (SRE) with a strong focus on cloud reliability automation and end-to-end observability. The ideal candidate will have extensive hands‑on experience managing infrastructure across AWS and Azure cloud platforms, with a proven track record in deploying and integrating observability solutions.
Responsibilities
Manage and optimize cloud infrastructure across AWS and Azure platforms.
Lead Dynatrace OneAgent deployments, distributed tracing, and Davis AI integration.
Design custom metrics and dashboards using Dynatrace Query Language (DQL) and Grail.
Define, implement, and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
Perform automated problem detection and root cause analysis across cloud environments.
Develop Ansible playbooks and manage automated deployments using AWX or Ansible Tower.
Write clean, efficient automation scripts and applications using Python, Shell scripting, or TypeScript.
Integrate observability solutions directly with AWS cloud services and platform architectures.
Drive configuration management best practices to ensure high service availability and operational efficiency.
Mandatory Skills
Proven experience as a Site Reliability Engineer (SRE).
Strong hands‑On experience with AWS and Azure cloud platforms.
Expertise in Dynatrace deployment and integration.
Proficient in designing metrics and dashboards using DQL.
Experience with Ansible and automation scripting.
Preferred Skills
Familiarity with cloud‑native architectures and microservices.
Experience with incident management and root cause analysis.
Knowledge of configuration management tools.
Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field.
10-15 years of experience in site reliability engineering or related roles.
Strong analytical and problem‑solving skills.
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