Training Coordinator

Job Responsibility:

About Gibbons:

Core Purpose

Making People Happy

Vision

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.

Mission

Our mission is to listen and learn from those we connect with every day, to continuously improve at what we do.

Values

Encourage Trust

Have Fun

Show Kindness

Lead with Purpose

Commit to Excellence

If the above aligns with your values and career aspirations, we'd love to work with you!

The Role:

As a Training Coordinator, you'll play a key role in supporting the development and delivery of impactful training, mentorship, and onboarding experiences across all Gibbons businesses. You'll help craft meaningful content, coordinate sessions, support new hires during orientation, and maintain the digital systems that power our learning programs. You'll also help measure the effectiveness of our training efforts to ensure we're always leveling up.

Responsibilities:

• Assist in the design and development of training programs, mentoring tracks, and internal workshops (online and in-person).
• Support and co-deliver new hire orientation sessions, helping newcomers feel welcome and equipped to succeed.
• Collaborate with department leaders to gather feedback and continually improve training materials.
• Help manage and maintain the Learning Management System (LMS), including course uploads, learner tracking, and troubleshooting.
• Create reports on training ROI and participation metrics to support continuous improvement.
• Support video-based learning initiatives—video editing skills a bonus, but we'll train you if you're new to it!
• Keep training content organized, updated, and aligned with the Gibbons Business System.
• Occasionally facilitate or moderate internal learning sessions or team development workshops.
• Act as an internal ambassador for a growth mindset and lifelong learning across the company.

Requirements:

• A passion for learning, people development, and hospitality.
• Strong organizational skills with an eye for detail and a proactive mindset.
• Excellent communication skills—both written and verbal.
• Confidence with digital tools; experience with LMS platforms is a plus.
• Curiosity, empathy, and the ability to connect with a wide range of people and roles.
• Basic knowledge of video editing is a bonus, but we're happy to teach you!
• Experience in hospitality or service-based industries preferred but not required.

Salary and Team Perks:

• $57,000-$65,000 annual salary based on experience and qualifications.
• 50% off F&B across out Gibbons Venues.
• 50% off for Team Members and 20% off for friends and family with The Adventure Group.
• 25% off for Team Members and 20% off for friends and family at The Adara.
• 20% off The Spa at Whistler.
• 3rd party perks at a variety of local businesses.
• Company events!

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!