Sicamous Houseboats Front Desk Agent

Job Responsibility:

Sicamous Houseboats is looking for Front Desk Agents!

Some of the job duties include but are not limited to:

• Register arriving guests and assign rooms,
• Process group arrivals and departures,
• Take, cancel and change room reservations,
• Provide information on hotel facilities and services,
• Provide general information about points of interest in the area,
• Process guests' departures, calculate charges and receive payments,
• Balance cash and complete balance sheets, cash reports and related forms,
• Maintain an inventory of vacancies, reservations and room assignments,
• Follow emergency and safety procedures,
• Clerical duties (i.e. faxing, filing, photocopying),
• Assist clients/guests with special needs,
• Answer telephone and relay telephone calls and messages

Requirements:

• Must be able to work as a team as well as an individual
• Must be able to read, write and communicate in English.
• Must have an eye for detail.
• Ability to stand, walk, and crouch for long periods of time.
• Previous customer service and front desk experience is an asset

Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada.

Job Types: Full-time, Part-time, ContractContract length: 5 months

Pay: $18.00-$20.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• customer service: 1 year (required)

Language:

• English (required)

Work Location: In person

Expected start date: 2025-06-01