Telephone Customer Support Specialist

Put telephone customer service and clear communication at the center of this Customer Service Representative position in Toronto, Ontario. Support clients promptly.Working in Business Services, you will handle client questions and complaints as a primary contact. The position combines phone, email, and chat support with order processing, account management, and accurate recordkeeping. A positive attitude and empathy matter during issue resolution.Key Responsibilities:
Provide timely professional support across communication channelsAddress customer inquiries with clear communicationResolve complaints efficiently and empatheticallyProcess orders while managing customer accountsRecord customer interactions and transactions accuratelyRequirements:
Proven experience in telephone customer serviceExcellent written and verbal communicationAbility to resolve problems professionallyAbility to multitask and stay organizedHigh school diploma or equivalentBring telephone support, empathy, and organized account handling to clients as a Customer Service Representative in Toronto’s Business Services industry.
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