Client Care Specialist - All About Pets Clinic
Vetcare Canada
Welcome, we're thrilled you are considering joining the highly skilled team at All About Pets Clinic
Learn More
All About Pets Animal Hospital is an extremely welcoming, small animal clinic. We are situated in the downtown core of Langley, BC (about 15 minutes off of Highway 1) and are close to many great areas of food, shopping, parks and walking trails too! We strive to provide a calm and comfortable environment for all, with very engaged staff, and a loyal client base. The clinic is well maintained and provides a clean and organized work space. One of our passions amongst many others is to provide Fear Free techniques, while also delivering high quality patient and client care. Our team is a grouping of hard working and fun loving people who love to share as many laughs as possible, and we also enjoy spoiling our team! Please check out our website at
About the Role
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.
Why Join The All About Pets Team?
A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.
Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.
Professional Growth: Access to a continuing education platform, to develop your veterinary skills.
What The Role Can Offer
- Competitive Base Salary
- Medical & Dental Insurance
- Comprehensive benefits include: medical, dental & life insurance
- Flexible Schedule
- Vacation & Paid Time Off
Pay Rate: $18.25 - $24.00
The VetCare Community Benefits
- A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
- A community wide social platform
- Recognition programs
- Access to our veterinary learning platform
About VetCare
VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.
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