Manager, Labour Relations (National) (OTTAWA, ON, CA)

Job Requisition Id: 204624 
Business Function: Labour Relations 
Primary City: OTTAWA 
Other Location(s): Hybrid* 
Province:  Ontario 
Employment Type: Full-Time 
Employment Status:  Permanent 
Language Requirement: Bilingual Imperative (CBCC) 
Employee Class and Level: CPMGA02 
Number of Vacancies 2 
Job Closing Date (YYYY-MM-DD): 2026/11/06

Job Description

The Manager, Labour Relations (National) leads a team of labour relations experts in the effective management and consistent implementation of labour relations activities and programs in a highly mechanized, unionized and politically sensitive environment.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Labour Relations (National).

• Determines appropriate interpretations for collective agreement language and devises guidelines and procedures to be used by Head Office, field staff and line management in support of consistent interpretation of similar collective agreement language.

• Provides advice and technical expertise to managers and assists in identifying and resolving labour disputes, grievances, arbitrations, and other Labour Relations concerns or issues. Promotes understanding and compliance with the collective agreement through the Labour Relations community and reports anomalies to senior management.

• Supervises a team of labour relations experts and ensure, through succession planning, the continuing development of competent LR staff. 

• Establishes, promotes and maintains effective working relationships with staff in other Corporate functions and with National Union Officials.

• Provides ongoing support to the Director/Chief Negotiator on all major Labour Relations’ initiatives and coordinates preparation for bargaining.

Job Responsibilities (continued)

• Liaises with other Labour Relations Portfolios and corporate functions to identify and assess issues to be brought to the negotiating table and to keep abreast of union activities 

• Maintains professional contact with Labour Relations experts within and outside the Corporation to exchange knowledge and contribute to the development of expertise within the Corporation.

• Responsible for the preparation of documents/exhibits for negotiations. Manages the gathering of information and data to ensure that the negotiating team’s knowledge base/assumptions are current and provides reports concerning the progress of negotiations. Makes recommendations and provides research and management support in the determination of negotiations strategies. 

• Manages the analysis of internal and external trends and issues impacting on all areas of Labour Relations. Anticipates disruptive issues or activities in the labour force and recommend effective counteractive measures or tactics to senior management at the regional and national levels.

• Coordinates all communications between CPC clients and the Director/Chief Negotiator relating to bargaining issues and concerns. Provides advice and guidance to functional personnel on the direction and impact of negotiations.

Qualifications

Education

• Completed post-secondary, preferably in Labour/Industrial relations or a related field.

Experience

• 3 to 5 years of relevant functional experience.

• 2 or more years’ experience in a supervisory capacity.

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs.

• Excellent team building and leadership skills and experience.

• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.

• Strong interpersonal skills with an ability to build and maintain relationships.

• Strong oral and written communication skills.

• One or more years of experience in a unionized environment an asset.

• Sound knowledge of Labour-Management principles and practices, the Canada Labour Code, the Canada Labour Relations Board process, Canada Post collective agreements, Canada Post Health and Safety programs, the Worker’s Compensation Process and the Canada Post Act. Also, familiarity with provincial labour legislation, external collective agreements and various labour organizations.

• The ability to work under extreme pressure and tight deadlines is required.

Other Information

Hybrid - 4 days in office.

Canada Post’s values and behaviours 

Our Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website .