Power Systems Service Manager

The Power Systems Service Manager has overall responsibility for the parts and service operations within his assigned branch or territory, including but not limited to responsibilities for financial (P&L), hiring, training, coaching and retention of personnel, process and operational efficiency and improvements, measuring and attaining key parts and service department performance metrics, and customer satisfaction.Pay Type
Full Time, PermanentCompensation
$85,265 - $106,580The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.As a Power Systems Service Manager, YOU will experience:
Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best-in-class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:
Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiativesManage day-to-day branch parts and service activities, supporting coordinators and supervisors to achieve key service objectives and meet budgets.Manage and coach personnel, plan and coordinate training for all personnel.Ensure continued customer satisfaction by demonstrating continued engagement with customers.Lead his group to identify process and operational efficiency improvements, manage their implementation, and monitor progress.Lead budgeting and reforecasting effort for branch and monitor progress throughout the year.Must-haves for this role:
University Business degree or College Diploma15 years of working experience in the industry, at least 5 in a supervisory roleThorough understanding of the marine, industrial and electric power generation service businessesManage Annual Operating Expense BudgetsOversee and manage new hire requests (Technicians)Monitor Process ImprovementsAbout Toromont Cat Power Systems
Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control.Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates;
all final decisions arereviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
#J-18808-Ljbffr