Software Developer - Crm - Intermediate

Title: Software Developer - CRM - IntermediatePosition Type: ContractDuration: 120 daysMust Haves
Oracle Siebel CRM testing experience is a must5+ years of experience with Siebel technical configuration / development / integration3+ year of development and testing experience of Siebel integration with Adobe AEM, J2EE etc.Experience working on Siebel Test Automation is an assetNice to have
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an assetExperience with Transfer Payments would be an assetDescription
Responsibilities
Required to translate technical systems specifications into working, tested CRM applications.This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tecGeneral Skills
Experience in programming and analysis;
specialized CRM software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life CycleExperience in structured methodologies for the development, design, implementation and maintenance of applicationsExperience in design, code, test, debug and document applicationsExperience in the use of object and/or third generation language development toolsExperience in one or more programming languagesExperience in application design, latest design patterns, deployment and troubleshootingExperience with relational and hierarchical database technologiesExperience in the use of information retrieval packages using query languagesExperience with one or more communications protocolsExperience in structured methodologies for the design, development, implementation and maintenance of applicationsExperience eliciting and documenting information from diverse business area stakeholders and subject matter expertsExcellent analytical, problem-solving and decision-making skills;
verbal and written communication skills;
interpersonal and negotiation skillsA team player with a track record for meeting deadlines CRM Software Development Skills Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementationKnowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools Experience with middleware and gatewaysExpertise in specific tools for CRM software developmentKnowledge and experience with programming Internet-ready applicationsKnowledge and experience in rapid application development (RAD) methodologiesKnowledge and understanding of Information Management principles, concepts, policies and practicesExperience with middleware and gatewaysExperience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debuggingAbility to provide post-implementation support and resolve any post-implementation technical issuesExperience conducting design walkthrough sessions with project teamKnowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsAbility to provide user and system documentation as requiredSkills
Experience and Skill Set Requirements
Technical Solution and Development Skills- 40 %
At least 3+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologiesExperience with developing business design documents, functional & non- functional requirementsExperience with developing high level application flows to support the business requirements.Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutionsExperience with solutions and designs with user experience and accessibility (WCAG/AODA)Experience conducting user research and usability testingExperience developing user personas and user journey mapsExperience analyzing user feedback and designing solutions to address user issues and pain pointsExperience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XDExperience researching and applying industry best practicesDemonstrated experience in developing use cases (business/system), identifying and documenting business rulesDemonstrated experience with the creation and analytical process of business requirement documentsDemonstrated experience in identifying risk and providing solutionsDemonstrated experience with creating quality assurance plan and writing test casesDemonstrated experience with change management methodologies3+ years of experience in Siebel, or Adobe AEM Solution implementationDemonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)Demonstrated experience in creating and updating business architecture artefactsDemonstrated experience with rational unified process (RUP)Experience in developing application view visibility and CRUD (create, read, update, delete) matrixExperience with developing application screen mock-ups and screen flows;
translating screen design and workflows into Wireframes and our prototypeSoft Skills - 20%
Strong communication skills;
both written and verbalAbility to develop and present new ideas and conceptualize new approaches and solutionsExcellent interpersonal relations and demonstrated ability to work with others effectively in teamsDemonstrated ability to work effectively with functional and technical teamsDemonstrated ability to participate in a large team and work closely with other individual team membersProven analytical skills and systematic problem solvingStrong ability to work under pressure, work with aggressive timelines, and be adaptive to changeDemonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical teamPublic Sector Experience - 5%
Experience with Public Sector Transfer Payment (Grant) Model would be an asset.Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
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