Service Partner Program Specialist - ONSITE
$75k - $85k per yearDanaher
SCIEX seeks a Service Partner Program Specialist to oversee collaboration and compliance with service delivery partners. The role manages the partner lifecycle, ensures regulatory adherence, coordinates enablement activities, and provides governance across global service programs while reporting to the Sr. Manager of Global Service Processes in Concord, Canada.
Responsibilities
- Manage end-to-end partner lifecycle including onboarding, qualification, authorization, monitoring, renewal, and offboarding of service providers
- Ensure partner documentation, certifications, and compliance records meet quality and regulatory requirements
- Coordinate partner training, certification, technical resources, and system access for authorized service activities
- Monitor key performance metrics, compliance status, certification expirations, and operational risks
- Partner with cross-functional teams to resolve issues and ensure consistent global standards application
Requirements
- Bachelor's degree in Science, Business, Engineering, or equivalent work experience
- 3+ years supporting operational, quality, compliance, or field service programs
- 1+ years maintaining records, documentation, and process controls
- Proficiency with Microsoft Office and business systems for compliance tracking
- Strong organizational and administrative skills
- Project management skills with cross-functional collaboration experience
- Experience in supplier, channel partner, or contractor management programs
Compensation: CAD $75,000–$85,000 base annually, eligible for bonus/incentive pay
Vacancy posted 22 days ago
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