Boot Fitter

Job Responsibility:

Sporting Life

Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in living the Sporting Life . You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever-changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living.

Job Type: Boot Fitter

Reporting to the Store General Manager, the Boot Fitter actively contributes to service standards of the department and ensures that customer service standards are maintained, and all service goals are achieved.

Your Responsibilities

• Provides excellent boot fitting service in all aspects of the fitting process from beginning to end including add on sales, escorting the customer to the cash and/or introducing the customer to other associates to assist with their other shopping needs
• Accurately identifies problems and the appropriate need for customized “boot fits” and custom foot beds to satisfy both recreational and competitive skiers
• Accountable to ensure all deadlines are met in a timely fashion
• Participates in execution of responsibilities on the department job lists
• Promotes the Sporting Life Mission, Vision and Core Values consistently in all aspects of the business
• Participates with the store team in achieving all aspects of service, store readiness, and safety practices and compliance with Sporting Life policies
• Controls shortage through inventory control and adherence to Loss Prevention guidelines
• Maintains appropriate paperwork, tools, and work stations in an organized manner
• Adheres to the Occupational Health and Safety Act (OHSA), specifically Employee's Responsibilities (Section 28)
• Uses or wears equipment, protective devices or clothing that Sporting Life requires
• Reports all hazards to the Store Manager
• Follows all safety related rules, instructions, or signage at all times
• Reports any absence of or defect in equipment or protective devices to the Store Manager
• Operates equipment only upon being trained on the equipment
• Promotes health & safety consistently in all aspects of the business
• Performs other related duties as required

What You Offer

• Enthusiasm for sales and excellent customer service
• High standards of professionalism
• Basic knowledge of biomechanics
• Knowledge of customize and fit to meet both race level and recreational skiers needs
• Enthusiasm for serving public ensuring that all customers are cared for equally and in accordance with Sporting Life standards
• Excellent communication and organization skills
• Friendly, outgoing personality
• Works well under pressure, ability to meet aggressive deadlines
• A self-starter who works well independently
• Committed to maintaining personal product knowledge and continually upgrading knowledge as the company makes training available
• Seeks self-improvement, asks questions when appropriate
• A problem-solver with the ability to think creatively
• Boot fitting certification would be an asset

Who You Are

• You live for the great Canadian Outdoors.
• You live for Skiing, Snowboarding, Cycling, Running and Tennis.
• The mix of fashion and sport is what makes us unique.
• You believe in the spirit of team, joining leaders, being part of constant innovation and working alongside the best staff and vendors in the business.

What We Provide

• Access to the best brands and vendors including training and learning opportunities
• Competitive compensation
• Amazing product discounts
• Professional growth and development
• Flexible schedules

Sporting Life is #unlikeanystoreintheworld Sporting Life Inc. is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.