FOOD AND BEVERAGE MANAGER

Job Responsibility:

Summary

Hyatt Hotel Corporation has redefined the hotel experience that reflects the Hindi meaning of "Andaz: personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

We are proud to be recognized as one of the ' Great Place to Work ' in Canada for 2025.

The Food and Beverage Manager is a highly visible role with exposure to Senior leadership. This position reports to the Director of F&B. The Food and Beverage Manager will be responsible for managing the day to day operation of the restaurant, banquets, lounges and any other F&B outlets along with the Director of F&B. This role will work closely with the Director of F&B and other departments to ensure seamless service in our outlets creating exceptional experiences for our guests and colleagues.

Duties:

• Manages the restaurants and lounges while supporting other Food and Beverage outlets

• Works closely with other hotel departments

• Responsible for short and long term planning of staffing needs

• Ensure effective hiring, training, development, promotion and continuous reinforcement

• Lead and coach the team towards achieving exceptional guest service and colleague satisfaction results

• Full understanding of colleague engagement

• Support development and implementation of creative strategies for revenue enhancement and cost containment at the outlets with the Director of F&B

• Manage within the approved plans for outlets

• Responsible for maintaining a high energy, positive, professional appearance

• Plan, coordinate & manage special events and holiday functions

• Set and follow Health and Safety standards

• Attend meetings as required

• Serve as a role model for all colleagues

• Ability to create and share cost saving tactics and ideas

Qualifications

• Requires full flexibility, ability to work weekends, evenings, nights and holidays and a varied schedule

• Understanding of the local market with the ability to legally work in Canada

• Must have smart serve and food handler certification

• A true desire to understand and anticipate the needs of others in a fast paced environment

• Refined verbal and written communication skills

• Must be proficient in general computer knowledge, including a working knowledge of point of sale systems

• Candidates should be extremely detail oriented and organized

• Candidates should possess proven leadership skills

• Strong food and beverage knowledge

• Ability to work long shifts while moving between various outlets

• Beverage knowledge must include wine, spirits and beer

• Ability to create a refined and innovative bar experience

• Luxury Hotel or independent upscale bar F&B experience considered an asset

• Thorough understanding and compliance with all health and safety regulations

• 3 years of progressive F&B leadership required

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service