Senior Operations Research Engineer

Apply mathematical optimization and algorithm design at Miratech, supporting workforce planning, forecasting, scheduling, and resource allocation remotely. Build enterprise-scale solutions.As an Operations Research Engineer, you will support the Workforce Management product stream. You will transform business requirements into optimization models and production-grade services. Your work will support scheduling, staffing, coverage management, and operational efficiency in large-scale contact centers.Key Responsibilities:
Develop optimization models for workforce planning and resource allocationImplement schedule optimization engines using OR-Tools and CP-SATBuild production-grade solver services within the WFM platformValidate schedule quality, coverage, violations, solve time, and stabilityCommunicate methodologies and results to business stakeholdersRequirements:
Six-plus years designing production optimization solutionsExperience with OR-Tools, CP-SAT, or comparable solversStrong linear, integer, or stochastic optimization foundationWorkforce or resource scheduling experienceProficiency in Java, Python, or C++Bring optimization, constraint programming, and software engineering expertise to Miratech’s workforce management scheduling platform.
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