Asset Recovery Coordinator

Why Join EQB and Why This Role at Bennington Financial Corp Matters

Being a traditionalbank justisntour thing. AtEQB Inc. we challenge ourselves to think differently and build innovative financial solutions that better serve Canadians.

We do this by bringing together a talented team of curious agile thinkers whoarentafraid to challenge the status quo. Ifyourepassionate about redefining the future of bankingwhile having fun and making a real impactthis could be your next big opportunity.

Today EQB serves more than 800000 Canadians through Equitable Bank Canadas Challenger Bank and has beenoperatingfor over 50 years. Through our wholly owned subsidiaries includingConcentra Bank we support credit unions across the country serving more than six million members . Together we manage over $142 billion in assets under management and administration with a clear mandate to drive meaningful change in Canadian banking.

Our digital platformEQ Bank has been recognized as one of the top banks in Canada on theForbes Worlds Best Bankslist every year since 2021 an endorsement of our customer-first innovation-driven approach.

About This Role: EQB Bennington Financial CorpPartnership

This position is being recruited by EQBon behalf of our wholly owned subsidiary Bennington Financial Corp . Bennington Financial Corp plays acritical role within EQBs ecosystem specializing incommercial equipment financing and leasing . It extends EQBs reach beyond traditional banking into a highly specialized and fast-growing segment of the financial services landscape.

Joining Bennington means: Being part of theEQB family with the stability scale and purpose of a leading Canadian challenger bank Working within aspecialized entrepreneurial businesswhere your contributions are highly visible and impactful Supporting a business thatoperatesat the intersection ofbank-grade governanceandcommercial finance agility Helping shape compliance risk and operational excellence in a business that directly enables Canadian companies to grow

This role offers the best of both worlds: the backing resources and long-term vision of EQB combined with the pace ownership and influence that comes from working within a focused subsidiary like Bennington. Ifyourelooking for an opportunity where yourexpertisematters your voice is heard and your work directly supports both innovation and growthBennington Financial Corp powered by EQB is a compelling place to build your next chapter!

The Work

This position reports to the Manager Asset Recovery and Remarketing. The candidate will be responsible for contacting customers regarding past due accounts and ensuring that payment arrangements are made to bringaccounts up to date. The role is focused on finding solutions to ensure the successful performance by ourcustomers under financial contracts and where necessary making strategic and difficult decisions in pursuingrecovery efforts.

The Asset Recovery Coordinator must have a strong attention to detail and the ability to work well under pressureand tight deadlines. The candidate should have very strong negotiation skills experience reading credit bureausand other financial statements. The ability to handle challenging and difficult conversations with customers is amust and a necessary ingredient for success. A positive and professional attitude with the ability to work well bothin a team environment as well as individually is successful candidate must be organized and accurate. Strong written and oral communication skills arerequired and proficiency in Microsoft Office is a must.

The Core Responsibilities!

• Contact customers by phone email textmessageand other written correspondenceregardingpast due accounts and other related matters
• Work with customers to bring accounts current using established practices (term modifications) and innovative solutions (takingadditionalcollateral personal or real property)
• Perform and understand various searches and due diligence (i.e. credit bureaus buyouts asset comparables financial statements etc.)
• Handle and/or assist with recovery efforts of secured assets Retainand correspond with third-party servicers incidental to recovery efforts (bailiffs remarketers vendors auctioneers skip tracers third-party collection agenciesetc.)
• Make recommendations to your Manager as well as other senior management on the best course of action
• Process delinquent files into default status
• Save meticulous notes and related documents using our file management software
• Other tasks as may be requested

Lets Talk About You!

• A University or college degree in a business-related field is preferred
• At least 2-5 years of work experience in a similar role is required
• Bilingualism in English and French is considered an asset
• Knowledge of the leasing or finance industry is also considered an asset

$55000 - $60000 a year

*** Salary will be based on experience

*** This posting is for an existing vacancy

*** Artificial Intelligence (AI) tools may be used as part of the applicant screening process. However all final hiring decisions will be made by the hiring team to ensure a fair and thorough assessment.

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We cant wait to get to know you!

Required Experience:

IC