Associé aux ventes- Vente au Détail
Roots
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Nature et envergure du poste :
Rapportant directement au(à la) gérant(e) du magasin, le(la) préposé(e) aux ventes joue un rôle essentiel dans la promotion de nos valeurs. L'objectif principal consiste en offrant un service exceptionnel à nos clients(es) afin de bâtir des liens avec eux qui dureront pour toujours.
Responsabilités principales :
- Avoir une attitude “le(la) client(e) est notre priorité”, s'assurer que la fidelité du(de la) client(e) est établie et maintenue
- Résoudre les problèmes des clients(es) efficacement au niveau du magasin, sans délai et de manière positive
- Savoir travailler en équipe et contribuer au succès du magasin
- Effectuer des tâches POS (transactions dans le système de ventes) et de marchandisage, comme la réception des envois, le réassortiment sur le plancher de vente, des démarquages, l'entretien des cabines d'essayage
- Être au courant de nos derniers produits et services
- Assurer que le magasin est attrayant et maintenir les normes de la compagnie en ce qui concerne la présentation du produit, le réassortiment, le nettoyage, l'entretien du magasin, les présentoirs / les mannequins
- Respecter toutes les politiques du contrôle des pertes
Aptitudes interpersonnelles démontrées:
- Excellentes aptitudes à la présentation dans le marché de détail
- Positif(ive), optimiste, passionné(e) et amical(e)
- Capacité de comprendre les besoins du(de la) client(e)
- Capacité de faire valoir une idée, une décision, une action, un produit ou un service
Qualifications et expérience requises:
- Expérience dans le marché de détail de la mode est préférée
- Capacité de développer des liens avec des clients(es)
- Expérience et compréhension des concepts des opérations en magasin tels que l'entretien du magasin, le maniement des fonds et la présentation de marchandise
- Avoir l'esprit d'initiative et utiliser le bon jugement lors de toute situation
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