Cloud Marketplace Customer Success Manager

Build enduring partnerships across cloud marketplaces as Tackle’s Partner Success Manager, supporting customer workflows, accountability, and operational performance.As an AppDirect subsidiary, Tackle serves more than 500 software companies through its Cloud GTM platform and team. You will maintain deep marketplace knowledge while managing customer-specific workflows. Your guidance will connect business goals with co-sell practices, data insights, and efficient execution.Key Responsibilities:
Manage customer-specific workflows for alignment and accountabilityMaintain expertise in cloud marketplaces and workflow integrationFoster strong, long-term stakeholder partnershipsRefine processes using data-driven performance insightsAct as a trusted GTM strategy subject matter expertRequirements:
Three or more years of demonstrated customer success or partner managementKnowledge of cloud marketplaces and co-sell strategiesAbility to collect, analyze, and apply performance dataStrong relationship-building skills with stakeholdersExceptional written and verbal communication abilitiesApply marketplace knowledge, customer workflow management, and data-driven improvement to strengthen partnerships through Tackle and AppDirect.
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