Senior Erp Partner Delivery Strategist

ProfilHQ

Shape Ramp’s ERP partner delivery strategy through integration fluency and commercial program design across products and regions. This senior individual contributor role carries end-to-end ownership.Ramp is scaling an SI-led implementation program beyond its initial pilot, and this position defines the systems supporting responsible expansion. You will connect technical readiness with partner economics, including service packages, milestone payouts, capacity commitments, and performance reporting. Success depends on credible judgment across integrations, customer change management, and cross-functional decision-making.Key Responsibilities:
Define partner readiness for configuration, migration, testing, and cutoverEstablish certification, reporting, remediation, and performance-management systemsTrack activation, CSAT, rework, cost-to-serve, and delivery capacityPartner with Channel and Finance on commercial modelsSet readiness gates for complex offerings such as ProcurementRequirements:
Experience scaling implementation, services, or partner-delivery motionsTechnical fluency in ERP workflows and integrationsExperience with scope control, certification, QA, and escalation governanceCommercial judgment protecting customer outcomes and program economicsAbility to challenge partners when delivery readiness is insufficientBring ERP implementation insight, commercial judgment, and program-building discipline to Ramp’s expanding systems integrator ecosystem.
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