service department assistant- dorval.

Our client in Dorval in the construction industry is currently looking for a service assistant for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by our
national retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.

Advantages
Monday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)
48,000$-50,000$ (based on experience)
3 weeks vacation
Group insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)
Company is constantly growing and well-known in the industry
RRSP plan after one year

Responsibilities
• Support Service Coordinators with day-to-day administrative tasks and service call management.
• Make follow-up calls to confirm completion of service and gauge client satisfaction.
• Ensure customer satisfaction by providing timely and professional communication.
• Help identify and onboard new service providers to strengthen our national service network.
• Maintain organized records and provide administrative support, including basic accounting tasks.

• Check, prepare, and process invoices for clients.
• Create, tag, and match purchase orders (POs).
• Follow up with trades for outstanding invoices.
• Track jobs and enter all related financial data into CTRL (ERP system).
• Utilize time management skills to meet deadlines and support multiple service coordinators.

Qualifications
Strong bilingual communication skills – both verbal and written

English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis

Experience in a construction setting an asset

Experience in a service setting

Strong organizational and administrative skills.

Versatile and flexible under high pressure situations

Provide direction and solutions to technician’s who are handling the service call

Ability to develop strong relationships with both internal and external resources

Strong organizational skills

Has good negotiation skills

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at Show phone number and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to View email address on randstad.com / View email address on randstad.com /

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more