Tech Support Specialist: AI-Driven Troubleshooting
Canadian Inclusion
Canadian Inclusion is seeking a Software Support Specialist to deliver technical customer support, document all interactions, and collaborate with development teams to resolve software issues. The role emphasizes learning diverse applications, providing timely status updates, and identifying opportunities for automation and enhanced processes.
The ideal candidate has 1–2 years in technical customer service, experience with CRM platforms, and familiarity with Microsoft 365, Teams, and VOIP
#J-18808-Ljbffr$60k - $66k per year
...you’ll enjoy flexibility and support for a healthy work-life balance... ...Center (NOC) Tier 1 Support Specialist to proactively monitor a... ...Ethernet, network support and troubleshooting. o UNIX/Linux. o Security... ...Service oriented and solution driven · Ability to communicate technical...SuggestedFull timeRemote work$44k - $50k per year
...experience. You’re curious, adaptable, and tech-savvy. Learning new tools excites you, and... .... Deliver friendly, clear, and effective support to users across chat, email, and phone.... ...complete a background check. We use AI tools to support parts of our hiring process...SuggestedFull timeWork at officeFlexible hours$44k - $50k per year
...As a Customer Success Specialist, you will be at the forefront... ...make every user successful Troubleshooting issues and recommending or explaining... ...the use of multiple customer support tools and personal product... ...laws. We use AI tools to support parts of the...SuggestedFull timeRemote workFlexible hours- ...Job Title: Technical Support Specialist Location: Ottawa–Orléans (In Person Only) Department: Technology / IT Reports... ...protocols, and network infrastructure , while efficiently troubleshooting and resolving technical issues. Our team values collaboration...SuggestedFull timeWork at officeTrial period
- ...Job title: Event and Technology Support Specialist Location: Ottawa, Ottawa Employment... ..., including setup, testing, and troubleshooting of audio/visual (A/V) equipment. Support... ..., manage user permissions, and troubleshoot issues. Support document and data...SuggestedFull timeCasual workWork at officeShift workAfternoon shift
$47.86k - $60k per year
...Deployment Specialist Location: Ottawa, ON Department Leader:... ...empowers teams to make data-driven decisions, enhance security,... ...for the internal Deployment Support team. Successfully scope and... ...and concise explanations of troubleshooting steps and solutions to customers...Permanent employmentFull timeFor subcontractor- ...Field Marketing Specialist Location: Canada | Remote Department... ...empowers teams to make data-driven decisions, enhance security,... ...and tear-down, booth staffing, troubleshooting, and keeping the team on schedule... ...Vendors, Budget & Regional Support Manage day-to-day...Permanent employmentFull timeWork at officeRemote work
- About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into...Full time
$50k - $65k per year
...climate change, and our technology supports groundbreaking science with... ...technical inquiries and troubleshooting oceanographic instruments. This... ...handle multiple priorities Tech-savvy and eager to learn new systems... ...of the selection process. AI statement: At RBR, we may use...Full timeInternshipWorldwideShift work$40k - $45k per year
...maintaining a friendly, fair, and creative work environment. Respecting diversity, new ideas, and hard work. 2. Administrative Support: Provide comprehensive administrative support to the Account Manager and account management team. Assist in maintaining client...Full timeCasual workWork at officeMonday to fridayFlexible hours$200k per year
...career. In return, we promise to provide support, opportunities and performance-led... ...We’re looking for a Field Claims Specialist, Property Large Loss to join our growing... ...Demonstrates strong problem solving and troubleshooting skills ~ Valid driver's licence with a...Long term contractFull timeFor contractorsFlexible hours- ...Description Senior Procurement Specialist March Networks is an... ...you’ll enjoy flexibility and support for a healthy work-life balance... ...management, or procurement in the high‑tech / networking or electronics... ...NPI programs. Results‑driven with a focus on disciplined execution...Long term contractFull timeContract workImmediate start
- ...Product Specialist Location: Ottawa, ON | Hybrid Department: Product... ...This empowers teams to make data-driven decisions, enhance security, and... ...internal teams to deploy Solink's AI-powered features, build and configure custom agents, support model fine-tuning, and gather...Permanent employmentFull timeShift work
- ...WE'RE HIRING! At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of... ...We are seeking a highly organized and proactive Operation Support Specialist to join our team in Ottawa. The ideal candidate will bring strong...Permanent employmentFull time
- ...About FullStack FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo... ...based development work as a Principal Full Stack Engineer (React & AI-Driven). ~ You will integrate directly into our client's team and work...Full timeRemote workFlexible hours
$96.56k - $128.74k per year
...Join the EDC Team! At EDC, we support Canadian businesses to succeed... ...through trade. Position: AI Administrator, M365 & Copilot... ...Details: ~ Systems Analyst - Tech Ops 18: Salaries typically... ...organizational security standards. ~ Troubleshoot complex authentication,...Permanent employmentFull timeSummer workWork at officeRelocation package3 days per week$50k per year
...worldwide trust us to protect and support them with solutions that are easy... ...senior support teams, requiring strong troubleshooting, diagnostic, documentation, and... ...in a fast-paced, evolving tech environment Continuous learner, driven to stay current with tools, tech,...Full timeRemote workWorldwide- ...better internet, or our Net Good Grants that support hundreds of community-led internet... ...into the technical details of a platform, troubleshooting website issues, optimizing marketing... ...Who we are: At CIRA, we’re driven by a passion to make a positive impact on...Full timeWork at officeRemote work
$76k - $114k per year
...SENIOR FIELD SUPPORT ENGINEER – ROBOTICS, AI & UNMANNED SYSTEMS INVEST OTTAWA – AREA X.O Area X.O is one of Canada's most unique testing... ...~ Solid Linux fundamentals including administration, troubleshooting, and scripting. You will stand out if you also bring...Full timeInternship- ...A Tier 3 Support Engineer at JSI keeps our Nova and 4Sight platforms stable and helps... ...identity. Several of our applications include AI-driven features (LLM and embedding services)... ...and maintain knowledge base articles, troubleshooting guides, and postmortem reports. Use AI...Full time
$55k - $65k per year
...fastest-growing universities as our Student Support Services Officer at the Ottawa campus,... ...dynamic academic and professional environment driven by innovation, research, and academic... ...applications are reviewed by our HR team. We may use AI tools to support certain stages of the...Long term contractPermanent employmentFull timeInternshipWork at officeAfternoon shiftWeekday work- ...or our Net Good Grants that support hundreds of community-led internet... ...that happen. As Grants Specialist, you will be responsible for... ...configuration, testing, troubleshooting and coordinating system improvements... ...are: At CIRA, we’re driven by a passion to make a...Full timeWork at officeRemote work
$58.78k - $73.53k per year
...M365, AV and Technology Support Technician Information and Technology... ...to advance the learning for specialist physicians to deliver the... ...and hybrid environments by troubleshooting audio, video, and meeting... ...AV equipment. • Troubleshoot audio, video, conferencing,...Daily paidPermanent employmentFull timeApprenticeshipShift work- ...That is why we assembled a great team of experts to support our operations. Our people are focused, client driven and passionate about connecting users with... ...knowledge of multiple systems and processes in order to troubleshoot problems. Perform server updates and reboots during...Full timeWork at officeRemote workWorldwideRotating shift
$80k - $130k per year
...serve. Come join our team. What you will do: Perform automotive repairs and maintenance tasks as assigned. Diagnose and troubleshoot vehicle issues using appropriate tools and equipment. Conduct inspections and tests to identify any additional repair needs....Price workLong term contractFull timeLocal areaFlexible hours- ...Why This Role Matters As a Technical Support Analyst, you will join our Customer Care... ...We are a global provider of cloud-based, AI-driven software, publicly traded on the Toronto... ...and managing multiple issues at once Troubleshoot simple to moderately complex issues...Permanent employmentFull timeInternshipRemote workNight shiftWeekend workAfternoon shiftWeekday work
$96.56k - $128.74k per year
...00PM ET Join the EDC Team! At EDC, we support Canadian businesses to succeed globally.... ...better through trade. Position: Senior AI Developer Employment Type: Permanent... ...Operating System. ~ Design practical agent driven workflows that automate common development...Permanent employmentFull timeSummer workWork at officeRelocation package3 days per week- ...during implementation and post-deployment support. You are hands-on and customer-... ...with clients to understand their needs, troubleshoot complex issues, and translate requirements... ...engagements. Who we are: At CIRA, we’re driven by a passion to make a positive impact on...Full timeWork at officeRemote work
- ...bringing smart testing technologies, AI, and IoT solutions to the... ...Bedrock is Giatec's dedicated Support & Ops team, the foundation the... ...drives system improvements and tech debt reduction, closes the continuous... ...A production-minded, ownership-driven mindset. You have a strong...Permanent employmentFull timeFor contractorsWorldwideFlexible hoursNight shift
$45k - $60k per year
...About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (... ...our clients receive the best possible IT support and business solutions. Position Overview... ...you’ll handle incoming support requests, troubleshoot user issues, and escalate more complex...Full timeCasual workWork at officeMonday to fridayAfternoon shift
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