Senior Knowledge Graph Product Designer

Design Grafana Cloud Knowledge Graph experiences remotely from Canada, simplifying complex systems through research, clarity, and thoughtful interaction design.As a Senior Product Designer, you will shape the context layer powering Grafana Cloud’s entity graph, catalog, and RCA workbench. You will develop expertise in technical users, workflows, and use cases while collaborating across a distributed Product Design organization. Your work will help engineers, SREs, and their agents understand dependencies and resolve incidents faster.Key Responsibilities:
Design clear ways to explore constantly changing system connectionsTranslate research and data into digestible user experiencesTailor experiences for multiple audiences and perspectivesDocument needs, pain points, directions, trade-offs, and detailed designsCollaborate with engineering, product, writing, and GTM partnersRequirements:
7+ years designing B2B or enterprise software productsPortfolio demonstrating effective designs for complex productsExperience conducting qualitative research in complex fieldsAbility to balance business, customer, research, and technical considerationsExperience collaborating remotely across locations and time zonesBring senior product design, qualitative research, and systems-thinking skills to Grafana Cloud’s Knowledge Graph from Canada.
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