Senior Java Routing Engine Developer
Miratech Group
Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely on scalable CX platform services. Shape real-time interaction distribution.As a Senior Routing Engine Developer, you will design backend services for enterprise contact center operations. Your work spans distributed architectures, event-driven systems, REST APIs, and cloud-native technologies. Collaborate with product, architecture, workforce management, telephony, and CX platform teams to translate operational requirements into routing capabilities.Key Responsibilities:
Design routing engines distributing voice and digital interactions in real timeImplement skills, priorities, capacity, availability, and business rulesDevelop Java and Spring Boot services, APIs, and integrationsOptimize systems for concurrency, fault tolerance, and predictable performanceIntegrate telephony, messaging, CRM, identity, and analytics platformsRequirements:
8+ years of software engineering experienceExpert Java, Spring Boot, microservices, REST, persistence, and testingContact center or customer engagement routing experienceKnowledge of ACD, queues, skills, priorities, and workload balancingExperience with high-throughput, low-latency distributed systemsApply routing architecture, Java expertise, and distributed systems knowledge to Miratech’s enterprise CX platform.
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Design routing engines distributing voice and digital interactions in real timeImplement skills, priorities, capacity, availability, and business rulesDevelop Java and Spring Boot services, APIs, and integrationsOptimize systems for concurrency, fault tolerance, and predictable performanceIntegrate telephony, messaging, CRM, identity, and analytics platformsRequirements:
8+ years of software engineering experienceExpert Java, Spring Boot, microservices, REST, persistence, and testingContact center or customer engagement routing experienceKnowledge of ACD, queues, skills, priorities, and workload balancingExperience with high-throughput, low-latency distributed systemsApply routing architecture, Java expertise, and distributed systems knowledge to Miratech’s enterprise CX platform.
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Vacancy posted 2 hours ago
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