Sales Consultant
Chartwell Retirement Residences
The Opportunity
Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive and informative decision-making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm and welcoming environment for residents.
What You’ll Do
Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates
Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities
Build and nurture referral networks and community partnerships to generate leads
Represent Chartwell at events to increase visibility and drive local engagement
Collaborate with internal teams to ensure a smooth and welcoming resident experience
Partner with Marketing on promotional events and materials
Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation
What You’ll Bring
Proven sales ability with a consultative approach
Experience in a senior living or service-focused environment is an asset
Experience using CRM systems (Yardi preferred)
Excellent communication and relationship-building skills
Highly organized with the ability to multi-task and meet timelines
Customer-focused, empathetic, and professional in all interactions
Computer literate, including Microsoft Word and Excel
Knowledge of the local community and surrounding area is a plus
Valid Driver’s License, or reliable means of transportation
What We Offer
A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
Ability to work flexible hours including some evenings and weekends
Criminal Reference Check
Some local travel may be required
Comfortable using AI and other digital platform systems and tools to support daily work
#INDWC
$60k - $110k per year
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