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Receptionist & Lead Coordinator

$20 - $27 par heure

Rénovation et Restauration après Sinistre, Renovco Inc.

Renovco Inc. is a construction company headquartered in Dorval, Montreal, specializing in high-quality construction services. Known for its commitment to excellence, innovation, and client-focused solutions, Renovco delivers professional and reliable results across all its projects.

THE ROLE

We are looking for a friendly, organized, and bilingual Receptionist and Lead Coordinator to be the first point of contact at our Dorval office. This is not a passive front desk role — you will be the first voice a homeowner hears after a flood, a fire, or when they’re ready to renovate. You’ll play a key role in capturing every incoming lead, keeping our front office running smoothly, and ensuring every client and visitor has a professional, welcoming experience.

Key Responsibilities

  • Answer and direct all incoming calls with professionalism and urgency — including emergency restoration inquiries (fire, flood, water damage)
  • Capture and record every inbound lead accurately: client name, contact information, job type, and follow-up date
  • Greet and welcome visitors, clients, and staff at our Dorval office
  • Manage correspondence including email, mail, and couriers
  • Schedule and coordinate appointments, site visits, and meetings
  • Maintain a tidy, organized, and professional reception area
  • Assist with filing, data entry, office supply management, and administrative support
  • Support project managers and the operations team with coordination tasks as needed

MUST-HAVES

  • Fully bilingual in French and English — written and spoken (non-negotiable)
  • Previous experience in a receptionist, front desk, or administrative coordinator role
  • Professional phone etiquette — comfortable handling high call volume
  • Strong organizational skills and attention to detail
  • Ability to multitask and stay calm under pressure in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)

STRONG ASSETS

  • Experience in construction, renovation, real estate, or insurance restoration
  • CRM or lead tracking experience
  • Comfort in a client-facing, high-volume environment

Compensation & Benefits

  • $20–$27/hr depending on experience
  • Full-time, permanent, in-person — Dorval, Montreal
  • On-site parking
  • Stable, growing company with 25+ years in operation

———————————————————————————————————————

RÉCEPTIONNISTE BILINGUE & COORDONNATRICE DE LEADS

Dorval, Montréal, QC

  • Temps plein
  • En présentiel
  • 20–27 $/h

Obligatoire

  • Bilinguisme français et anglais
  • Expérience à l’accueil

À PROPOS DE L’ENTREPRISE

RENCOVCO Inc. est une entreprise de construction dont le siège social est à Dorval, Montréal, spécialisée dans des services de construction de haute qualité. Reconnue pour son engagement envers l’excellence, l’innovation et des solutions axées sur le client, RENOVCO livre des résultats professionnels et fiables sur l’ensemble de ses projets.

LE RÔLE

Nous sommes à la recherche d’une réceptionniste bilingue et coordonnatrice de leads, organisée et chaleureuse, pour être le premier point de contact à notre bureau de Dorval. Ce n’est pas un rôle d’accueil passif — vous serez la première voix qu’un propriétaire entend après un dégât d’eau, un sinistre ou lorsqu’il est prêt à rénover.

RESPONSABILITÉS PRINCIPALES

  • Répondre à tous les appels entrants avec professionnalisme et réactivité
  • Capturer et enregistrer chaque lead entrant avec précision
  • Accueillir les visiteurs, clients et employés de manière courtoise
  • Gérer la correspondance (courriel, courrier, messageries)
  • Planifier et coordonner les rendez-vous, visites de chantier et réunions
  • Maintenir une aire d’accueil propre et professionnelle
  • Soutenir les chargés de projets avec des tâches de coordination

EXIGENCES

  • Bilinguisme complet français et anglais, oral et écrit (non négociable)
  • Expérience préalable en réception ou coordination administrative
  • Étiquette téléphonique professionnelle
  • Excellentes compétences organisationnelles
  • Maîtrise de Microsoft Office (Word, Excel, Outlook)

ATOUTS IMPORTANTS

  • Expérience en construction, rénovation ou restauration après sinistre
  • Expérience avec un CRM ou système de suivi de leads

RÉMUNÉRATION ET AVANTAGES

  • 20–27 $/h selon expérience
  • Poste permanent, temps plein, en présentiel — Dorval, Montréal
  • Stationnement sur place
  • Entreprise stable avec plus de 25 ans d’opération
L'offre d'emploi a été publiée il y a 22 jours
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