front desk agent

Education: Secondary (high) school graduation certificate. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Government programs: Recognized employer. Employment terms options: Evening. Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Support for persons with disabilities: Participates in a government or community program or initiative that supports persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Support for youths: Participates in a government or community program or initiative that supports youth employment. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).

Location 4790 34 StVernon, BCV1T 5Y9 Work location On site Salary$19.25HOUR hourly / 35 to 40 hours per week Terms of employment Permanent employmentFull time Morning, Day, Evening, Weekend Starts as soon as possible vacancies 2 vacancies