Director, Customer Success Ops & Learning
Redwood Software
Redwood Software in Toronto seeks a Director of Customer Success Operations & Education to define and scale the global CS operating model and learning ecosystem. You will establish governance, KPIs, and data-driven programs across onboarding, adoption, renewal, and advocacy.
Partner with Finance, Product, Engineering, and Sales to enhance capacity planning, forecasting, and customer outcomes, delivering faster onboarding and higher product proficiency for a global customer base.
#J-18808-LjbffrVacancy posted more than 2 months ago
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