Manager Internal Investigations Fulfillment

Lead workplace investigations and investigator development for lululemon’s global fulfillment network in an in-person Store Support Centre role. Apply advanced interviewing and case management expertise daily.As Manager, Internal Investigations, you will oversee day-to-day investigations across assigned distribution centres. The work spans theft, misconduct, harassment, fraud, safety incidents, and policy violations. You will partner with People & Culture, Operations, Legal, Safety, and Asset Protection & Safety leadership to support appropriate outcomes and risk mitigation.Key Responsibilities:
Lead, coach, and develop Internal InvestigatorsOversee investigation intake, assignment, prioritization, and resolutionEscalate complex, sensitive, and high-risk investigationsReview findings, evidence, reports, and documentationAnalyze trends and recommend control improvementsRequirements:
Five to eight or more years in investigations or related fieldsExperience leading or developing investigative teamsAdvanced interviewing and investigative skillsStrong analytical, writing, and stakeholder management abilitiesConfidentiality, sound judgment, and crisis management capabilitiesBring investigative leadership, evidence assessment, and stakeholder partnership to strengthen safety, security, and operations across lululemon’s fulfillment network.
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