Remote Workforce Planning Manager
Jobgether
Remote workforce planning leadership awaits in Canada, using Excel, forecasting, and real-time monitoring across customer service channels. Shape staffing strategies for international projects.As Manager Controlling & Planning, you will oversee workforce planning and operational performance across multiple customer service projects. You will align staffing with demand across phone, chat, and email support. The work combines scheduling, KPI analysis, reporting improvements, and operational decision-making.Key Responsibilities:
Plan workforce allocation using forecasts, volumes, and service targetsMonitor operations and implement immediate corrective actionsDevelop employee shift schedules with project leadersAnalyze KPIs and translate insights into recommendationsImprove reporting systems and automate recurring workflowsRequirements:
At least two years customer service workforce management experienceConfident Microsoft Excel or Google Sheets userStrong numerical aptitude and analytical thinkingExcellent organizational and independent working skillsFluent German or English communicationApply your workforce management, analytical, and scheduling expertise to maintain service quality across remote customer service operations.
#J-18808-Ljbffr
Plan workforce allocation using forecasts, volumes, and service targetsMonitor operations and implement immediate corrective actionsDevelop employee shift schedules with project leadersAnalyze KPIs and translate insights into recommendationsImprove reporting systems and automate recurring workflowsRequirements:
At least two years customer service workforce management experienceConfident Microsoft Excel or Google Sheets userStrong numerical aptitude and analytical thinkingExcellent organizational and independent working skillsFluent German or English communicationApply your workforce management, analytical, and scheduling expertise to maintain service quality across remote customer service operations.
#J-18808-Ljbffr
Vacancy posted 23 minutes ago
Similar jobs that could be interesting for youBased on the Remote Workforce Planning Manager in Winnipeg, MB vacancy
- Lead forecasting and capacity planning at Sun Life using Python, AWS Sagemaker, and... ...role supports Canadian Operations.As Manager, Forecasting and Workforce Management, you will lead the forecasting... ...demand into staffing capacity plans. The role combines stakeholder management...Suggested
Sun Life Assurance Company of Canada
Winnipeg, MB24 minutes ago - Staples in Canada is seeking a Team Manager for Workforce Planning & Operations. This remote role with travel support ensures the right resources across Service Delivery to meet demand, improve service levels, and labor efficiency. You will lead real-time operations and a team...Remote work
Staples
Winnipeg, MB30 minutes ago - Team Manager - Workforce Planning & OperationsCanada Job DescriptionSome of what you will do:The Lead, Workforce Planning & Operations is responsible... ...language proficiency is an asset not a requirement. Remote role with requirements to travel for meetings...Remote workLong term contractTemporary workWeekend workAfternoon shift
Staples
Winnipeg, MB26 minutes ago - ...Fidelity Canada is seeking an IS Workforce Manager to lead resource planning within the Project Governance Office. You will drive forecasts, staffing strategies, and capacity planning for Information Services and related projects. The role requires a university degree or...SuggestedWork at officeFlexible hours
Fidelity Canada
Winnipeg, MB25 minutes ago - ...teams and a global network of outsourced partners.As Senior Manager, Global Workforce & Partner Management, you'll own how our global workforce is... ...leaders who own service delivery and quality, giving them the plans, insights, and partner capacity they need to deliver for...SuggestedHourly payFlexible hoursShift work
Lyft Inc
Winnipeg, MB29 minutes ago $100k - $140k per year
What you’ll do As a Workforce Planning Consultant, you’ll act as a strategic advisor to Bridgit... ...planning workshops with project managers, ops leads, and executives, bringing structure... ...customer basePartner with Account Management on renewals and expansions, with adoption...For contractorsInternshipManual laborWork at officeDay shiftBridgit
Winnipeg, MB26 minutes ago$97.05k - $118.35k per year
Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness... ...professional to join our team as Supervisor of Workforce Planning. Reporting to the Manager of Recruitment, Employee & Labour Relations, this...Monday to fridayAfternoon shiftCity of Cambridge Ontario
Winnipeg, MB27 minutes ago- ...industry with a fully distributed workforce, is seeking an experienced... ...focus on Strategic Workforce Planning. This role is critical in... ...and retention. This is a fully remote position, offering immense flexibility... ...strategies related to talent management and workforce planning....Remote workLong term contract
Placements24
Winnipeg, MB22 minutes ago $116k - $208.12k per year
26WD101507, Senior Program Manager, Operational Workforce PlanningL'affichage de poste en français suivra /... ...focused on the Operational Workforce Planning Capability, you will play a critical role... ...operationalize its workforce plans and ensure the right people are in the...Autodesk, Inc
Winnipeg, MB28 minutes ago- Strategic workforce planning and workforce analytics define this fully remote HR Business Partner position with a global scope. Influence talent strategy across departments... ...strategic workforce planning or talent management experienceProficiency in HR analytics tools and HRIS...Remote workLong term contract
Placements24
Winnipeg, MB22 minutes ago - We are seeking an experienced Specialist, Workforce Planning and Analytics to lead our Workforce Planning team and optimize workforce performance... ...forecasting, capacity planning, scheduling, real-time management, staffing optimization, and workforce reporting. You will use...Shift workRotating shiftWeekend workDay shiftAfternoon shift
Vacances Air Canada / Air Canada Vacations
Winnipeg, MB23 minutes ago - Use workforce demand analysis and accommodation planning expertise to support Suncor’s oil sands operations and major project... ..., Projects, Supply Chain Management, contractors, and lodging providers... ...turnarounds, and projectsBuild capacity plans aligned with workforce...For contractorsWork at office
Oil Authority
Winnipeg, MB24 minutes ago - Lead workforce forecasting and analytics for Call Centre operations, using Genesys Cloud and advanced... ...experienced Specialist leads the Workforce Planning team across forecasting, capacity planning, scheduling, and real-time management. The position uses operational data to...Afternoon shift
Vacances Air Canada / Air Canada Vacations
Winnipeg, MB27 minutes ago $75k - $100k per year
...you. About the role: We are seeking a Workforce Planning & Labor Specialist. Reporting to Labor Planning Manager, our ideal candidate is responsible for workforce... ...careRetirement support: Company-sponsored savings plan to help build your financial futureTop-tier...Seasonal workOSL Retail Services Inc
Winnipeg, MB30 minutes ago- Lead workforce planning and talent acquisition for the City of Cambridge, using strategic human resources expertise in a Monday-to-Friday schedule... ...initiatives across the organization. Reporting to the Manager of Recruitment, Employee & Labour Relations, you will supervise...Monday to friday
City of Cambridge Ontario
Winnipeg, MB25 minutes ago - Advise Bridgit’s construction customers through workforce planning, data, and AI adoption. North America-based consultants travel regularly to... ...: Five-plus years in construction operations, workforce management, or consultingExperience with staffing, labor forecasting, or...For contractors
Bridgit
Winnipeg, MB30 minutes ago $180k - $200k per year
...Lead planning on a multi-billion flagship Toronto transit project, with a genuine opportunity to step up in scale, responsibility and long... ...baseline. Lead, mentor and develop a team of five planners. Manage progress updates, critical path analysis, forecasting and reporting...Long term contractFor contractorsRelocation- Shape workforce accommodation plans through demand forecasting, capacity analysis, and stakeholder collaboration for Suncor’s oil sands operations. The role is based at the Calgary head office.This Lodging Planning Advisor position supports operational, turnaround, and major...Work at office
Suncor Energy
Winnipeg, MB22 minutes ago - ...Québec is seeking a senior leader to head forecasting and capacity planning within Canadian Operations. You will drive demand forecasts,... ...optimize forecasting methods, and translate volumes into capacity plans while maintaining data accuracy and strong stakeholder relationships...
Sunlife Québec
Winnipeg, MB27 minutes ago - Doane Grant Thornton LLP is seeking a Manager of Resource Planning in Toronto to lead a team that develops forward-looking workforce plans aligned with business priorities. You will connect revenue opportunities to resource management and drive performance through data-driven...Work at office
Doane Grant Thornton LLP
Winnipeg, MB25 minutes ago - ...The City of Cambridge is seeking a innovative Supervisor of Workforce Planning to lead workforce planning, recruitment, onboarding, retention and succession initiatives. You will guide leaders on staffing strategies and workforce trends while overseeing a team delivering high...
City of Cambridge, ON
Winnipeg, MB26 minutes ago - ...talent to fill the position of Senior Manager, Financial Planning, Costing & Internal Reporting. This... ...to customers around the world. Our workforce is comprised of 14,000 talented and hardworking... ...Hybrid workplace: in-person and remote work Work environment based on...Remote workPermanent employmentFull timeWork at office
- Become a pivotal part of Aritzia's Labour & Workforce Planning team as a Senior Analyst, focusing on optimizing employee schedules in a high-performance... ...requirements • Prepare and publish optimized work schedules • Manage live week schedule adjustments as needed Requirements: •...
Aritzia
Winnipeg, MB25 minutes ago - Drive workforce planning and recruitment execution for Pacific Link from Trans Mountain’s Calgary Head Office, in a full-time in-office leadership role.As Manager, Talent Acquisition, you will align hiring plans with workforce requirements, project schedules, readiness needs...Full timeWork at office
Trans Mountain Canada Inc
Winnipeg, MB26 minutes ago - Workforce planning and market intelligence anchor this Senior Director opportunity with Equinix, supporting growth across Global Operations and... ...Staff, business executives, and People Team leaders on workforce plans, talent gaps, and hiring approaches. It also supports...
Equinix
Winnipeg, MB28 minutes ago - ...how we work, grow and lead in the construction industry. Why Choose PCL? Grow your career as a Administrative Student - Workforce at our Winnipeg district in Winnipeg, Manitoba , with the support you deserve. At PCL, we invest in your learning, well-being...Weekly payFull timeWork at office
- ...Fidelity Canada is seeking an IS Workforce Manager to lead resource planning, forecasting and scheduling across Information Services. You will build resourcing models, analyze capacity, and influence leadership decisions to ensure timely delivery of initiatives. The role...Remote workFlexible hours
Fidelity International
Winnipeg, MB26 minutes ago $89.8k - $118.9k per year
Specialist, IT M&A People Integration and Workforce Planning Montreal, QC, CanadaMoncton, NB,... ...supporting resource planning, capacity management, organizational transitions, or transformation... ...of environmental conditions, such as remote or isolated areas, working alone, and...Remote workLong term contractLocal areaFlexible hoursWSP Global Inc.
Winnipeg, MB27 minutes ago- KBR is seeking an experienced Advanced Work Packaging (AWP) Manager to lead the development, implementation, and execution of AWP and Workforce Planning strategies on large industrial projects. You will integrate across engineering, procurement, construction, commissioning,...
KBR
Winnipeg, MB29 minutes ago $50k - $150k per year
...Clients a frictionless experience. So, you can do what you do best — with us.THE TEAM The mission of the Labour & Workforce Planning Department is to plan and schedule labour to match business needs with optimal talent while controlling labour wastage to support an incredible...InternshipWork at officeAritzia
Winnipeg, MB27 minutes ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Workforce Planning Manager. Be the first to apply!
Related searches
- remote heavy equipment operator Winnipeg, MB
- control systems engineer remote Winnipeg, MB
- android developer remote Winnipeg, MB
- graphic design remote Winnipeg, MB
- technical writer remote Winnipeg, MB
- writer remote Winnipeg, MB
- life coach remote Winnipeg, MB
- remote coding Winnipeg, MB
- remote software Winnipeg, MB
- remote document review Winnipeg, MB