Staff Technical Product Manager | Home Security Hardware (Vancouver)

Location: Vancouver, BC, CA, V6B 0M3 Staff Technical Product Manager – Home Security Hardware (L5 Product) Our Connected Home Hardware team researches, ideates, designs, develops, and manages consumer technologies to make our customers' interaction with TELUS services faster, seamless, and more reliable. We focus on improving our customers' lives by making technology simpler and friendlier. We work closely with engineers, marketing teams, industrial designers, and manufacturing partners to manage products from conception to launch and retirement. We support Optik TV, internet access hardware, Boost Wi‑Fi, SmartHome, and more. Responsibilities

Serve as the subject matter expert on competitor products, vendor roadmaps, IoT protocols, Wi‑Fi protocols, smart home technologies, home security and automation technologies Develop product roadmap and the in‑home deployment architecture for current and new products Conduct market research (technology, consumer, competitor), develop product design (industrial design, packaging, mechanical design, features, usability, and onboarding), and write requirements documentation Engage with and get buy‑in from several stakeholders and partners, both internally and externally, on your proposed product roadmap Create, maintain, present, and get approval for business cases that support your product roadmap from all leadership levels Evaluate mechanical design, RF design, CMF (colour, material, finish) as part of the product development process Lead all internal and external teams for product launches and ongoing management, including vendors, engineering (RF, mechanical, software, and firmware), systems and ordering, marketing, logistics, and supply chain Create, maintain, and share project plans and schedules for current product development with all leadership levels, both internally and externally Maintain strategic partnerships with various hardware, silicon, and software vendors Qualifications

10+ years experience managing technical projects through to completion Degree in business, engineering, or a related field, or equivalent experience Experience building and driving business priorities for a product portfolio, including ROI analysis, budgeting, and cost‑benefit analysis Experience translating market trends, customer needs, and competitive landscape into product strategies and roadmaps Deep understanding of home automation, home security, and IoT technologies Experience working with third‑party vendors, particularly manufacturers Deep understanding and experience with consumer electronics development life cycles and various electronics manufacturing working models Excellent verbal and written communication skills to bridge technical and business teams Excellent organizational, time management, and presentation skills Nice‑to‑Haves

Experience with new technology development (hardware and software) Experience with consumer electronics or telecom industry PMP Certification Agile Product Management Certification Knowledge of Jira and Confluence Knowledge of Monday.com Knowledge of G‑suite Spoken Mandarin helpful when communicating with manufacturing partners Benefits

Salary Range: $109,000–$202,000 Performance Bonus or Sales Incentive Plan: 20% Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements Generous company‑matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And more … Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

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