Senior Business Analyst
SereneAid
Senior Business Analyst Motor Vehicle and Drivers Solution (MVAD)
Client: Office of the Chief Information Officer (OCIO) Government of Newfoundland and Labrador
Location: St. Johns Newfoundland and Labrador
Work Arrangement: Hybrid 50% onsite at OCIO Headquarters 40 Higgins Line St. Johns
Contract Duration: October 26 2026 March 31 2027 with potential extension
Hours: 35 hours per week Full-time 100% allocation
Engagement Type: Professional Services Assignment
Position Overview
The Office of the Chief Information Officer (OCIO) Government of Newfoundland and Labrador is seeking an experienced Senior Business Analyst to support the Motor Vehicle and Drivers Solution (MVAD) a large-scale business and technology modernization initiative.
The project involves transitioning legacy Motor Registration Division (MRD) and Ticket Management System (TMS) applications and business operations from mainframe technology to a unified modern platform supporting driver licensing vehicle registration compliance ticketing revenue and customer management functions.
The successful candidate will work closely with the Project Manager Delivery Manager business representatives technical teams and other stakeholders to validate business requirements facilitate business process transformation support solution configuration coordinate data migration and validation lead testing activities and assist with change management and organizational readiness.
This role requires a hands-on Senior Business Analyst with demonstrated experience in complex application modernization projects requirements management data migration testing stakeholder engagement and business process improvement.
Key Responsibilities
1. Business Analysis and Requirements Management
Lead the planning facilitation execution and documentation of business requirements and business process validation workshops meetings and stakeholder interviews.
Elicit analyze document validate and manage business functional and system requirements.
Validate the MVAD solution design from a business perspective and ensure alignment with departmental operational needs and project objectives.
Conduct fit-gap analysis between existing MRD and TMS business processes and the new MVAD platform.
Develop and maintain business requirements documents use cases workflows business process models and other standard project artifacts.
Identify business and functional gaps dependencies risks and opportunities for process improvement.
Support the configuration of the new system to meet client requirements including user security settings and business rules.
2. Application Modernization and Business Process Transformation
Support complex large-scale modernization initiatives involving the replacement or transformation of legacy business applications.
Analyze existing business processes and workflows and map them to the capabilities of the modernized MVAD solution.
Facilitate business process redesign and ensure that operational requirements are appropriately reflected in the target solution.
Support the transition from legacy mainframe-based systems to the modernized platform.
Collaborate with technical teams to understand application functionality system workflows integrations and business logic.
Identify and document gaps between legacy processes data structures and the target solution.
Apply change impact analysis to support effective implementation of new processes and system functionality.
3. Data Migration Mapping and Validation
Support end-to-end data migration activities including data cleansing conversion mapping validation reconciliation and migration readiness.
Work with business and technical stakeholders to identify data quality issues inconsistencies gaps and conversion requirements.
Document source-to-target data mappings migration rules business validation requirements and data transformation logic.
Assess legacy data structures and support alignment with the target platforms data model.
Coordinate business validation of migrated data and verify that data meets established business rules and quality standards.
Support data reconciliation defect identification issue resolution and migration sign-off activities.
Assist with migration planning and readiness activities to support the projects modernization and go-live objectives.
4. Testing Strategy Planning and Execution
Develop and maintain test strategies test plans test scenarios test cases and test scripts based on approved business requirements.
Lead and coordinate internal testing and client testing activities including User Acceptance Testing (UAT).
Execute or support the execution of test cases and scripts to validate business processes system functionality data conversion and migrated records.
Monitor and control test plan execution track test progress document results and report defects and outstanding issues.
Collaborate with business users developers and technical teams to investigate defects validate fixes and conduct regression testing where required.
Maintain traceability between requirements test scenarios test cases and identified defects.
Support business acceptance and readiness activities by confirming that solution functionality meets validated requirements.
5. Stakeholder Engagement and Communication
Engage business representatives departmental stakeholders project leadership technical teams and other project participants to ensure a common understanding of requirements and project objectives.
Facilitate meetings workshops interviews and working sessions to resolve requirements gaps and business process issues.
Communicate complex business and technical concepts clearly to technical and non-technical audiences.
Prepare clear accurate and professional documentation status updates meeting minutes presentations and project deliverables.
Build consensus among stakeholders and support timely resolution of business decisions dependencies and issues.
Demonstrate strong written verbal interpersonal analytical and facilitation skills.
6. Change Management Training and Organizational Readiness
Work closely with business representatives and the OCIO Change Management team to support business process change activities.
Assess the operational impacts of new system functionality redesigned workflows and changes to existing business practices.
Support the preparation and delivery of training materials user guides process documentation and change communications.
Assist business users in understanding new or enhanced system functionality and updated operational procedures.
Contribute to organizational readiness implementation planning and transition activities required for successful adoption of the MVAD solution.
7. Project Documentation and Delivery Support
Prepare review and finalize project deliverables including requirements documentation business process models workflows use cases fit-gap analyses test documentation and user guides.
Maintain accurate and traceable project documentation throughout the assignment.
Collaborate with the Project Manager and Delivery Manager to identify risks issues dependencies and outstanding business decisions.
Support project reporting delivery planning implementation readiness and other project-related activities as directed by OCIO project leadership.
Undertake additional business analysis and project delivery responsibilities necessary to support successful project outcomes.
Requirements
Mandatory Qualifications and Experience
Candidates must demonstrate the following qualifications through their resumes and supporting project examples:
Education: A post-secondary credential from a recognized institution in Business Computer Science Information Technology or a related field obtained through a program of at least two years. Relevant professional certifications are an asset.
Senior Business Analysis Experience: At least 7 years of experience working as a Business Analyst including 36 years of experience supporting complex large-scale modernization projects .
Requirements Elicitation and Documentation: Demonstrated experience soliciting analyzing documenting validating and managing business requirements through workshops interviews stakeholder consultations and formal documentation.
Application Modernization and Business Process Transformation: Experience analyzing existing business processes conducting fit-gap assessments mapping workflows supporting solution design validation and facilitating the transition from legacy systems to modernized applications.
Data Migration and Validation: Demonstrated experience supporting data migration data mapping data cleansing data conversion data validation reconciliation migration rules and migration readiness activities.
Testing and Quality Assurance: Experience preparing test strategies test plans test cases and test scripts; executing or coordinating testing; supporting User Acceptance Testing (UAT); documenting defects; validating fixes; and monitoring and controlling test execution.
Stakeholder Engagement and Change Management: Demonstrated experience engaging business and technical stakeholders facilitating workshops supporting business process change preparing training or user documentation and communicating effectively through written and verbal channels.
Recent Senior Business Analyst Experience: Ability to provide examples of successful projects completed or supported within the last two years in which the candidate performed in a Senior Business Analyst capacity.
Preferred / Asset Qualifications
Experience working with legacy mainframe systems and supporting migration from mainframe applications to modernized platforms.
Experience with government public-sector motor vehicle administration driver licensing vehicle registration compliance ticketing or revenue-management systems.
Experience supporting enterprise application modernization data conversion system integration and business transformation initiatives.
Familiarity with multi-layer application architectures legacy and modern user interfaces core services business logic and workflow integration.
Exposure to Microsoft technology environments Framework 4.7.2 WebForms Windows Communication Foundation (WCF) 8 and Razor Pages.
Experience supporting solution configuration user security settings business rules and operational workflows.
Relevant Business Analysis project management process improvement or technology certifications.
Work Location and Onsite Requirements
The successful candidate must be able to work in St. Johns Newfoundland and Labrador under a hybrid work arrangement.
The expected schedule is approximately 50% onsite and 50% remote .
Week 1: Three days onsite.
Week 2: Two days onsite.
All staff are required to be onsite every Wednesday.
Additional onsite attendance may be required for project meetings or activities scheduled outside the regular rotation.
Candidates outside Newfoundland and Labrador may be considered if they are willing to relocate; relocation costs will not be funded by the client.
Fully remote-only candidates will not be considered.
Submission Requirements
Interested candidates should provide an updated resume and a completed qualification matrix demonstrating how they meet each mandatory requirement.
The resume and qualification matrix should include specific project examples organization names project scope and objectives project dates and duration the candidates role and allocation key responsibilities team size where applicable relevant deliverables and measurable outcomes where available.
Candidates should clearly identify recent Senior Business Analyst assignments and provide concrete evidence of experience in requirements management modernization data migration testing stakeholder engagement and change management.
Required Skills:
Senior Business Analysis Experience: At least 7 years of experience working as a Business Analyst including 36 years of experience supporting complex large-scale modernization projects. Requirements Elicitation and Documentation: Demonstrated experience soliciting analyzing documenting validating and managing business requirements through workshops interviews stakeholder consultations and formal documentation. Application Modernization and Business Process Transformation: Experience analyzing existing business processes conducting fit-gap assessments mapping workflows supporting solution design validation and facilitating the transition from legacy systems to modernized applications. Data Migration and Validation: Demonstrated experience supporting data migration data mapping data cleansing data conversion data validation reconciliation migration rules and migration readiness activities. Testing and Quality Assurance: Experience preparing test strategies test plans test cases and test scripts; executing or coordinating testing; supporting User Acceptance Testing (UAT); documenting defects; validating fixes; and monitoring and controlling test execution. Stakeholder Engagement and Change Management: Demonstrated experience engaging business and technical stakeholders facilitating workshops supporting business process change preparing training or user documentation and communicating effectively through written and verbal channels. Recent Senior Business Analyst Experience: Ability to provide examples of successful projects completed or supported within the last two years in which the candidate performed in a Senior Business Analyst capacity. Preferred / Asset Qualifications Experience working with legacy mainframe systems and supporting migration from mainframe applications to modernized platforms. Experience with government public-sector motor vehicle administration driver licensing vehicle registration compliance ticketing or revenue-management systems. Experience supporting enterprise application modernization data conversion system integration and business transformation initiatives. Familiarity with multi-layer application architectures legacy and modern user interfaces core services business logic and workflow integration. Exposure to Microsoft technology environments Framework 4.7.2 WebForms Windows Communication Foundation (WCF) 8 and Razor Pages. Experience supporting solution configuration user security settings business rules and operational workflows. Relevant Business Analysis project management process improvement or technology certifications.
Required Education:
Education: A post-secondary credential from a recognized institution in Business Computer Science Information Technology or a related field obtained through a program of at least two years. Relevant professional certifications are an asset.
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